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HCL and the 21th Century Enterprise: The Big Leap Forward of Next Generation Services
HCL is extremely focused in developing and delivering a new services strategy, through which it can build partnerships with customers. A solid culture of partnerships, the identification of clients' needs, the building of a proper process under the implementation of customized programs are at the centre of this New Generation services (Source: HCL and the 21th Century Enterprise: The Big Leap Forward of Next Generation Services, December 2016, IDC #EMEA41997916).