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HCL Recognized as Leader by Everest Group Peak Matrix for IT Infrastructure Services Automation, 2018
Properly implemented, IT services automation programs provide multi-dimensional visibility into business processes– essential in a digital marketplace. Besides, freed from mundane activities by newly automated resources, the IT staff can be redeployed into front-office roles where they can focus on complex and critical tasks. The benefits achieved through IT infrastructure services automation can be reinvested in futuristic technologies that promote personalized customer relationships.
Everest Group recently analyzed the evolving dynamics of the IT infrastructure services automation landscape to assess service providers across key dimensions. In the report, “IT Infrastructure Services Automation – Market Trends and Services PEAK Matrix Assessment 2018: Become AI Aware or Fall Behind”, HCL Technologies emerged as a Leader.
- A significant uptick in the adoption of HCL DRYiCE automation framework, leveraging which clients are realizing noticeable automation benefits
- Clients appreciate analytics offerings that HCL offers in collaboration with Moogsoft
Discover more in this report.