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HCL recognized as a Leader in Forrester Wave: BPM Service Providers, Q4 2016
HCL invested heavily over the past three years to completely retool its consulting workforce with design thinking and customer experience design skills. Through this retooling, the company is hoping to work more closely with clients on digital transformation projects that require consultants to redesign and re-engineer front-end applications and client experiences. One of HCL’s greatest strengths is the breadth and depth of its portfolio of strategic partnerships with BPM vendors. The company maintains relationships with 12 vendors that cover multiple segments and use cases in the BPM software market. These partnerships include enterprise platforms, such as Appian, IBM, and Pegasystems; low-code platform vendors, such as Intalio and K2; and open source vendors, such as Alfresco, Bonitasoft, and Red Hat.