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HCL Technologies

Driving Business Innovation Through Digital Transformation

Driving Business Innovation Through Digital Transformation

IDC has published the Vendor Spotlight report on our retail practice titled “Driving Business Innovation Through Digital Transformation". The report talks about how retailers are leveraging technology partners to digitally transform retail business and HCL's role in the market for DX transformation strategy and services.

Key highlights of the report:

  • HCL's services enable retailers to compete more effectively by helping them digitize their existing retail technology, perform Omni-channel enablement, optimize operations, and enable customer centric retailing.
  • HCL helps retailers not only manage IT as a cost centre and bring in operational efficiency but also utilize next-generation technology as a competitive advantage.
  • HCL has developed best-in-class solutions, platforms, and domain capabilities across the retail value chain.
  • HCL's wide-ranging services, include business advisory and consulting; program/project design, implementation, and integration; BPO services; RTB; and retail transformation. The company's retail capabilities and services are aligned with the strategic and tactical needs of the business and IT.
  • IDC believes the market for DX and Omni-channel services will continue to grow as retailers develop strategies to thrive into the future. HCL is well positioned to compete successfully for retail business in the important marketplace for DX transformation strategy and services.

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