Automation: IT Automation, Robotic Process Automation - HCL DRYiCE

Autonomics And Orchestration

  • AUTONOMICS ASSISTED, HUMAN-LED BUSINESS

    The promise of IT Automation is more than cost savings. When applied with AI and other smart technologies, it can “set an enterprise free” by simplifying operational complexity and enabling business outcomes through orchestration. This can only be achieved through a Human-Machine partnership that is based on "Mutual Augmentation".

    We call it DRYiCE Autonomics & Orchestration.

    banner
  • DECODING SUCCESSFUL IT AUTOMATION

    In this Gartner newsletter, with the help of contributions from Thought Leaders at HCL, Moogsoft & KPMG you will learn about six potential automation pitfalls that IT strategists should avoid.

    Download

Automation Areas

image

Infrastructure Services

The overarching goal of DRYiCE is to achieve operational simplicity. DRYiCE modules can monitor information and take automated actions of varying degrees of complexity based on standard datacenter and network operational processes, no matter what the architecture—legacy, virtualized, hybrid-cloud, cloud native, or a combination. The impact of automation extends to workplace services through a Virtual Service Desk that uses the power of Natural Language Processing to simplify L0 and L1 requests, self-help and self-heal systems, and productivity enhancement systems.

Schedule a demo
image

Product Engineering & Testing

Modern technology products – hardware or software – are not only becoming more complex in terms of functionality and technology proliferation, but their release cycles have also significantly shortened. DRYiCE brings the power of sophisticated data analytics and Machine Learning to automate certain parts of the Product Engineering & Testing workflow. DRYiCE has been successfully implemented to significantly reduce the test load for incremental releases by up to 60%. DRYiCE can also bring the power of analytics to product managers and engineering managers by providing detailed product usage and user behavior insights. DRYiCE can also reduce the cost of product support by automating tech support processes.

Schedule a demo
image

Application Development & Maintenance

DRYiCE is designed for supporting the massive digital transformation that many business-enabling and user-focused applications are going through. By enabling a software-defined, nimble, and programmable infrastructure and bringing the power of service orchestration, DRYiCE helps modern app developers harness the true power of DevOps. DRYiCE uses IT Process Automation to simplify application operations, while also using intelligent technology to streamline Application Maintenance & Support. By supporting the full Application Lifecycle, DRYiCE is truly digital-ready.

Schedule a demo
image

Business Process

Do your business processes have various steps with complicated routes? Do they involve repeatable, time-consuming tasks? Do they involve “orchestration” across multiple systems, sub-processes, departments and even companies? DRYiCE brings powerful process and service orchestration out-of-the-box to make powerful process automation and orchestration a reality. Specifically, the DRYiCE module “ToscanaBot” can provide powerful business process Automation by providing hundreds of Automation scripts and procedures that can be customized for your business process.

Schedule a demo

Infrastructure Services

The overarching goal of DRYiCE is to achieve operational simplicity. DRYiCE modules can monitor information and take automated actions of varying degrees of complexity based on standard datacenter and network operational processes, no matter what the architecture—legacy, virtualized, hybrid-cloud, cloud native, or a combination. The impact of automation extends to workplace services through a Virtual Service Desk that uses the power of Natural Language Processing to simplify L0 and L1 requests, self-help and self-heal systems, and productivity enhancement systems.

Schedule a demo

INTRODUCTION TO DRYiCE

DRYiCE is the most comprehensive Autonomics & Orchestration platform available currently. DRYiCE consists of 40+ interconnected modules that can automate any number of standard and non-standard tasks across infrastructure, applications, business processes and engineering. It is the only mainstream IT Automation platform that combines cutting-edge Autonomics (AI enabled Automation) and powerful orchestration.

Robotic Process Automation
DRYiCE
DRYiCE
DRYiCE
DRYiCE
DRYiCE
DRYiCE
DRYiCE
DRYiCE
DRYiCE
DRYiCE

The 40+ modules of DRYiCE combine some of the world’s best Automation and Artificial Intelligence (AI) technology with HCL proprietary AI and Machine Learning (ML) modules which are in use in more than thirty active implementations.

DRYiCE brings the power of automation in both turnkey and bespoke modes – for standard environments where it can be used in plug-n-play mode, or in nonstandard, complex, and legacy environments where different modules can be configured and reengineered and made to work seamlessly with existing infrastructure and applications.

THE DRYiCE SENSORY SYSTEM

DRYiCE modules are designed with the human sensory system in mind. This allows DRYiCE to seamlessly fit into the human way of doing things, while also being faster and error-free through the power of Autonomics. And because it brings human-like sensory functionality to the enterprise, the impact of DRYiCE can go beyond just replacing human effort for low-level, repeatable tasks. DRYiCE can empower humans to do higher-order, high-complexity tasks better by “assisting them”. DRYiCE can aid collaboration between human teams or even between different business processes through orchestration.

Sense & Act

The interconnected core “Sensory Response” system helps streamline daily IT & business operations. DRYiCE’s monitoring layer is equipped with “perceptors”, which sense operational and experiential parameters for services, applications, infrastructure, security, business processes, smart devices, and user experience, and then using advanced analytical and machine learning technology it correlates this collected data with standard or nonstandard procedural workflows which are either actioned directly through Robotic Process Automation (RPA) or escalated to IT staff.

Prevent & Heal

This system advances the impact of automation from “streamlining” to “simplification” of critical IT & business functions. DRYiCE collects and analyzes the vast amount of event and transactional data being produced by external IT systems and different interconnected DRYiCE modules to detect and correct potential service and/or system issues before they happen. If an issue does occur, then using RPA, DRYiCE can apply patches and other solutions to heal the system.

Ideate & Create

The Ideate & Create system within DRYiCE moves the needle from Lean to Agile by providing automation tools and advanced analytics to accelerate the journey from “idea” to “launch”. These DRYiCE modules help high-performance DevOps teams to rapidly prototype, test, develop, and launch digital applications and services with tools to automate application build, application test, performance analysis, infrastructure provisioning, continuous integration, and runtime analysis – thus removing the gap between apps and infrastructure.

Engage & Collaborate

This layer enables a deeper level of engagement and simplifies collaboration between “human workers” in an organization by enhancing the user experience for end-users and IT staff. DRYiCE uses the power of cognitive computing, analytics, and machine learning to augment human engagement both with other humans and with IT systems. Applications include content life cycle management, knowledge base curation, and a virtual service desk which responds to human queries via Natural Language Processing.

Visualize & Insight

This system uses powerful data analytics and visualization to provide a “cockpit view” of IT & business operations to IT admins, business stakeholders, and end users. These tools significantly aid human-led situation analysis and decision-making. Easy-to-read dashboards and charts enable IT Admins to “zoom in” on any part of their IT environment and take proactive decisions to ensure that business outcomes are being realized and customer experience is being protected.

Orchestrate & Choreograph

With this, DRYiCE takes the ability of autonomics and artificial intelligence (AI) to truly empower humans and machines to work together to domains beyond IT operations by enabling business outcomes and customer experiences. Through powerful service integration, DRYiCE can automate complex tasks across functional silos, departments, and even organizations. Now, if a digital application needs to be scaled to meet suddenly escalating demands, the entire approval and provision process can be automated.

Sense & Act

The interconnected core “Sensory Response” system helps streamline daily IT & business operations. DRYiCE’s monitoring layer is equipped with “perceptors”, which sense operational and experiential parameters for services, applications, infrastructure, security, business processes, smart devices, and user experience, and then using advanced analytical and machine learning technology it correlates this collected data with standard or nonstandard procedural workflows which are either actioned directly through Robotic Process Automation (RPA) or escalated to IT staff.

By abstracting complex technologies to a "sensory functionality" level, DRYiCE works as a natural extension for its users. The intricate programming is handled by the 200+ AI trained engineers, who comprise the DRYiCE operations team. Our customers need only push a button (and in many cases, not even that) to action revolutionary AI impacts.

PRAGMATIC APPROACH TO AUTOMATION

HCL has more than a decade of experience in implementing automation in complex IT environments to bring year-on-year improvements in cost, performance and outcomes for our customers. DRYiCE enables a well-planned and methodical maturity roadmap – which takes into consideration your current IT systems maturity, your business goals, and your planned IT roadmap. Our experienced DRYiCE consultants offer proven frameworks which help segment complex and mixed IT environments into “zones” – which then enable a realistic and pragmatic IT automation roadmap - not only controlling the amount of money you spend on automating, but also helping IT set realistic automation goals for their business stakeholders.

image

To know more about the DRYiCE Pragmatic Approach – please download the Pragmatic Automation whitepaper. You can also request a complimentary “Automation Maturity Analysis” workshop.

ECOSYSTEM OF PARTNERS

ECOSYSTEM OF PARTNERS

At HCL, we have established cross-domain strategic relationships to augment the efficacy and reach of our services. We leverage partner expertise to deliver advanced solutions for information lifecycle management, next-generation data-centers, core infrastructure delivery, and cloud computing.

Our multifaceted, “go-to-market” collaborations ensure unwavering focus on direct business outcomes and user experiences for enterprises transitioning to digital.

INSIGHTS & NEWS

Blogs

Whitepapers

Books & Brochures

Explore more

CLIENT SUCCESS

Case Studies

Explore more