Automation and Orchestration: Cognitive Computing & Robotic Process Automation Solutions | HCL Technologies

Autonomics And Orchestration


    Arne Damvin, EVP & Head of IT Operations & Service Integration, DNB shares insights on their IT automation journey, challenges & the importance of stable IT infrastructure. HCL helped bringing automation to their IT operations with DRYiCETM framework.



DRYiCE Autonomics & Orchestration service is a suite of services, products & platforms that leverages the world’s best A.I. technology, IT automation, and robotic process automation to enable enterprises to operate leaner, faster, and cheaper, while ensuring superior business outcomes. DRYiCE will be the A.I. foundation for the 21st Century Enterprise.


IT Services

Business Processes

Digital Operations

Business Services






  • Platforms
  • Products
  • Services


DRYiCE Platforms are powered by core A.I. and Automation modules

  • Cognitive Orchestrated Process Autonomics (COPA)

    Applies smart A.I. powered elements to achieve end-to-end transformation of business processes


    Enabling a truly service oriented enterprise through comprehensive XaaS platform


    Creates virtual & intelligent ops – management without human intervention in lean & agile lifecycle

  • A.I. Powered Intelligent Development (iDEV)

    A.I. powered intelligent development for accelerated software build, test and release In DevOps lifecycle


DRYiCE modules that can be packaged and deployed independently as products to address specific (and often granular) requirements

  • LUCY

    A.I. enabled cognitive virtual assistant

  • MyXalytics

    Powerful visualization and analytics

  • MyCloud

    Hybrid-cloud Orchestration & Automation


    Accelerated best-in-class SIAM & ITSM implementation on industry proven best practices GBP

  • ServiceXchange

    XaaS marketplace supporting automation & orchestration


    Enterprise-wide service management that is cloud-ready

  • iAutomate

    Intelligent runbook automation

  • iControl

    Business flow monitoring and operational intelligence

  • Satori

    Collaborative knowledge management for an enterprise


DRYiCE services to guide enterprise on a descriptive path to practical A.I and manage next-gen operations

Automation is happening, cruising across different industries fueled with advancements in AI, NLP, Deep Learning, Cognitive Computing, Machine Learning etc. While the applications of these technologies are many, enterprises often find themselves confused . Keeping many queries from our customers & prospects in our mind, we have designed a comprehensive set of services that will guide enterprises to kick-start (or) accelerate their journey towards Lean, agile, experience-centric and service-centric 21st century enterprise.

  1. DRYiCE TAO: TAO stand for Transformation through Autonomics & orchestration. DRYiCE TAO addresses that exact need of the organizations by providing expert consulting services to help chart your Autonomics & Orchestration journey that accelerates your growth. Know More

  2. Professional services: Covers a range of high end services such as design, custom building of products & platforms, deployment, migration, integration & support services.


DRYiCE - Autonomics & Orchestration Solutions
IT Operations

IT Operations (infrastructure & Ops, Application Support, DevOps)

DRYiCE offers comprehensive autonomics & orchestration solutions across the IT operations – be it streamlining maintenance & support using cognitive technologies, intelligent event management, predictive analytics based remediation, algorithm based real-time reporting etc. It also extends to workplace services through a virtual service desk that uses the power of Natural Language Processing and Machine Learning to simplify L0 and L1 requests, provide self-help and self-heal, and productivity enhancement systems

Read More
DRYiCE - Application Services
Application Delivery

Application Delivery (Agile Apps Development, DevOps, Testing)

In the modern era, where being agile & responsive decides business growth & customer experience, enterprises are eagerly looking for ways to shorten go-to-market and provide operations support in a seamless manner. By leveraging the power of Autonomics, DRYiCE enables organizations deploy applications at a rapid pace with the use of A.I and Automation enabled products powering every aspect of application life cycle. It helps modern app developers harness the true power of DevOps

Read More
DRYiCE - Business Process Services
Business Processes

Business Process

Do your business processes have various steps with complicated routes? Do they involve repeatable, time-consuming tasks? Do they involve “orchestration” across multiple systems, sub-processes, departments and even companies? While process automation can only provide siloed solutions, it is time that organizations employ an evolved and intelligent version of automation.
DRYiCE brings together the best of Artificial Intelligence, Machine Learning, NLP enabled cognitive assistant, orchestration and process automation to deliver benefits beyond traditional RPA.

Read More
XaaS – Everything As A Service
XaaS – Everything as a Service

XaaS – Everything as a Service

How do you transform your organization into a true service-centric 21st century enterprise, where users – consume ready services on the go and on a flexible model? E.g. “I need to get a new laptop”, “I need to build an app” etc.
We understand this need and through DRYiCE, enable organization to have their own service marketplace and through service catalogue enables organizations to be agile in responding to the real-time needs of the consumers where everything is provided on as a service/consumption based model.

Read More

Digital/Cloud Native/IOT

If you are a business that is a true 21st century enterprise or aspires to be one, DRYiCE helps you make the most of digital ecosystem using A.I. and Cognitive computing.Have to procure a new cloud server? Or Have to ramp down your cloud operations basing the demand? Make sense of the Big Data that is generated by sensors and digital applications and provide valuable insights for business growth?
Leave the grunt work to the machine while it analyzes data and helps you make decisions quickly. This way it will help you to be cost efficient at the same time provide better speed to market.

Read More


Cybersecurity in this dynamic 21st century is of paramount importance in enabling organizations to be robust in case of attacks from virus, malware etc. that could put the business at risk. With the ubiquity nature of technology and devices, users are constantly under the risk of attacks and it is no wonder cybersecurity threats are continuously on the rise.
DRYiCE predicts and analyzes threats based on intelligence gained – contextual & behavioral analytics, leveraging advanced machine learning and A.I.

Read More




At HCL, we have established cross-domain strategic relationships to augment the efficacy and reach of our services. We leverage partner expertise to deliver advanced solutions for information lifecycle management, next-generation data-centers, core infrastructure delivery, and cloud computing.

Our multifaceted, “go-to-market” collaborations ensure unwavering focus on direct business outcomes and user experiences for enterprises transitioning to digital.