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January 2015

2015-01-30 06:23

Smart City

I had recently written an article for The Times of India's Property Plus supplement, which was published on February 9, 2015. I had shared a .pdf version of the article last week. I am posting the full text version here.

With the rapid increase in urbanization, cities are becoming more complex to live in. According to the United Nations, we reached a...

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2015-01-30 06:11

HDInsight: What is Storm? How do you use Storm in HDInsight? Why choose Storm over Spark streaming?

We can use Map/Reduce, Hive, Pig, HBase, etc. in Hadoop (as well as in HDInsight) to process and analyze Big Data, but all these components process data in batches and it becomes inefficient in processing real time data. Batch processing takes a lot of time (sometimes hours) to process huge amounts of stored data. To overcome this, there is a need for real time data processing.

In...

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2015-01-29 08:09

You must be hearing words like UX/UI/VD and it is quite fascinating that ‘Visual Design & Usability’ are hot topics in Tinsel Town these days.

Usability is a study of the interactive user experience associated with a user interface, such as websites, software and mobile applications.  It is about usefulness, competence and the contentment of the user. Usability helps users execute their desired tasks proficiently and successfully.

Visual Design is a...

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2015-01-29 06:53

Row Level Security

Row Level Security is the mechanism to set different access levels over data in any table for different Users/Security Groups. Row Level Security can be implemented at database, cube (SSAS) and report level. SSAS/Cube security is based on the attribute level i.e., row level at the database.

With Row Level Security, users can have access to a table without having access to rows...

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2015-01-27 12:26

Long Trail

Technology’s ability to disrupt CapEx hurdles is well exemplified by Amazon’s success with Long Tail marketing and their oft repeated quote, “We sold more books today that didn’t sell at all yesterday than we sold today of all the books that did sell yesterday”.

The use of an Online Platform to replace expensive physical shelf space with an unlimited virtual shelf space...

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2015-01-23 12:14

Following on from my last blog, where I proposed the following scenarios to occur in the next three years in the Australia and New Zealand Market, driven by the base requirements of Cost, Flexibility and Speed to Deploy:

Calendar year 2015 and running into 2016: Traditional style RFPs from all industry sectors for IT Outsourcing services, both Apps and Infra. At the same time we are likely to see...

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2015-01-21 13:36

Has any industry undergone as rapid and comprehensive an evolution as that seen by marketing in recent years? As recently as five years ago, marketers could rest easy in the knowledge that they were in control of the message, channel, timing and impact of a given campaign. In only a short period of time, all of that has changed forever, shifting the balance of power decisively from brands in favor of the customer. So what will marketers need to do in order to be successful in this new, customer-centric age of...

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2015-01-15 12:50

I was talking at the FST Conference in Sydney last year on Next Generation Customer Experience. Majority of the questions I was asked were around the ROI on big data analytics, which set me thinking on how do you identify the part of the value chain to focus for highest benefit realization. A lot has been written around the use of unstructured data in driving targeted one-to-one offers helping...

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2015-01-15 12:47

Nuclear Power generators are getting miniaturized and in next 10 years we will have nuclear generators of the size of the car battery. This will change the whole Oil, Energy & Transportation Industry. Imagine what will happen to the petrol pumps! How will the villages and towns get powered! With the small nuclear generators will the towns and village have their own Micro-grids? Will we still need National Grids? What will be the role of the solar power? Will solar power act as a backup to Nuclear or will...

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2015-01-13 12:54

One of the latest trends that has caught the world’s attention and caused an unprecedented transformation in all walks of life is Social Media. This has helped change Governments, rally movements that resulted in the ending of dictatorships in various countries, spark public outrage on several human rights and other issues in India, and much more. In lieu of all this, it would be preposterous for Human Resource professionals to even think of ignoring this remarkable social trend emerging for the very first time...

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2015-01-13 11:41

In an article titled, “How big data can revolutionize pharmaceutical R&D”, the McKinsey Global Institute estimates that applying big-data strategies for better informed decision making could generate up to $100 billion in value annually across the U.S. health-care system, by optimizing innovation, improving the efficiency of research and...

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2015-01-09 10:09

Henry Ford famously said, “The customer pays the wages.” What he ultimately meant was that customers’ experiences determine whether or not an organization stays in business.  When I look back, I observed that the importance of customer satisfaction was a hot business topic in the 1980s, as it was considered the best window into loyalty. However, as I progressed in multiple roles and positions, I started questioning whether customer satisfaction actually impacts overall performance. I have come to realize...

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2015-01-09 07:07

ITIL® processes

When an organization is thinking about implementing ITIL® processes, the first question that comes to mind is, “Where do we start?” Interestingly, it is always a good thing to commence with the Continual Service Improvement (CSI) route.

Organizations discuss it and ponder over it, but in reality often don’t plan for it, schedule it,...

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2015-01-08 11:57

Wearable Glass

One of the most hyped consumer products today is the eye glass with a screen (Example: Google Glass). Priced at USD 1500-2000, it is an expensive piece of equipment to own. I got my hands on one of these and was quite excited and fascinated by its overall look and feel.   Almost immediately, I paired it up with my mobile phone, and my journey to explore this wonderful...

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2015-01-08 11:44

Dynamic changes in legislation, patent expiry of block buster drugs, and increasing healthcare costs call for significant changes in the global pharmaceutical industry. These changes are driving pharma companies to explore pharmerging markets for personalized medicines, biopharmaceuticals and biosimilars, which are opening up opportunities for further growth. The pharmerging markets offer tremendous opportunities for pharmaceutical manufacturers facing mounting pressures in developed markets....

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2015-01-07 09:34

Several times in recent weeks I have been asked about where I think our market is heading for IT Services in the ANZ region. We have a mature market here with many customers now well into their 3rd or even 4th decade of interaction with IT outsourcers. Conferring with other HCL colleagues in the US, there are many parallels that can be drawn between Australia/New Zealand and the US market.  In this blog, I am not going to comment on how HCL sits in comparison to its competitors, but...

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2015-01-07 07:34

The speed, variety and enormity of new ideas are making technology innovation harder than ever before. In recent times, we’ve seen a spate of new technology trends – distributed computing, GUIs, OOAD, and data warehousing. And now, we have a flood of them: mobile, social media,...

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2015-01-06 11:43

Most of the pharmaceutical products like vaccines, serums, etc. are temperature-sensitive and require special handling once manufactured. To ensure the effectiveness of the vaccines, they need to be stored within the temperature range specified by manufacturers. Most of the vaccines are heat-sensitive; thereby need customized storage and transportation to ensure their effectiveness.The process of transporting biological products involves sophisticated technologies such as refrigeration systems and is termed as...

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