Digitalization is essential for driving transformation across all aspects of business with improved products and services, enhanced customer experience, operational efficiencies, and an agile workforce. Data analytics is now mission-critical to enterprises across industries, such as healthcare and pharma, oil and gas, CPG, BFSI, and so on. The ability to drive intelligent, data-driven decisions is now a strategic enabler and a key competitive differentiator.
According to a new McKinsey Global Survey of executives, the post-pandemic trends have accelerated the adoption of digital technologies by several years. This is something that’s going to stay. The role of cloud as a key driver for digital adoption is even more significant, with some of the traditional business models getting obsolete and new business models and revenue streams coming to the fore. There are several industry use cases and examples.
For instance, traditionally, the automotive industry had a product-driven approach. But now, this has given way to a customer-centric approach backed by cloud computing. Cloud technologies are enabling automotive enterprises with faster, safer, and better data processing and storage. Smart cloud offerings are reducing the risks associated with the loss of data for auto firms while optimizing costs simultaneously. Cloud analytics, wireless connectivity, and image processing technologies are enabling innovations such as autonomous vehicles, connected cars, and advanced fleet management systems for automotive enterprises.
The consumer durables industry has faced several challenges over the last few years due to intense competition and rising costs of raw materials. Efficient inventory management has become critical because of the opportunity or storage costs involved. With cloud analytics, such firms can identify an optimal inventory level, resulting in cost reduction across the value chain.
The FMCG industry has complex supply chain processes and often faces issues in ensuring timely delivery of products. Smart cloud solutions can help with data-driven optimization of the supply chain with real-time, end-to-end visibility, enabling better decision-making.
For an industry that has historically not been the early adopters of any IT technology, the healthcare industry is now leading in terms of cloud adoption. Cloud is playing the role of an enabler for various healthcare-related technologies, such as electronic medical records, patient portals, virtual assistants, predictive analytics, and more. These technologies together are redefining the healthcare landscape.
The Retail industry’s main challenges involve customer data management and real-time decision-making. Advanced data analytics solutions delivered on cloud are helping retailers gain precious insights from their data to create personalized experiences for customers.
Now, cloud adoption has cross-industry applicability in terms of feasibility. Here are some of the major benefits industries are already experiencing with the adoption of smart industry offerings and smart solutions for their environments:
Proactive monitoring: The external environment, function, and condition of a product can be monitored by smart, connected products using sensors and sources of external data. For instance, digital smart blood-glucose meters can use a sensor implanted under the skin of a patient and measure blood glucose levels. It can also enable timely treatment by connecting to a device wirelessly and set an alarm about 30 minutes before the patient reaches a specified level of blood glucose threshold.
Control: Self-control of smart, connected products can be attained and customized using algorithms/software or remote commands that are either hosted in the cloud or developed within the device. For example, end-users can use smartphones to adjust lightbulbs. This includes the possibility of setting them to blink red in case of detection of an intruder, dimming the bulbs, or even just turning them on and off.
Optimization: Smart monitoring and control capabilities allow predictive diagnostics, service, and repair. For instance, a smart connected Automated Teller Machine (ATM) can proactively detect malfunction and be repaired remotely. It can also add future enhancements.
Autonomy: Autonomous product operation, self-coordinated operations with other systems and products, autonomous product enhancement, personalization, self-diagnosis, and other services have wide applicability. For example, as more smart meters are connected, the energy efficiency of the electric grid keeps increasing. This allows the utility vertical to gain insights and respond over time to varying demand patterns.
HCL Smart offerings and industry solutions
The core principle of “smart offerings and industry solutions” is all about integrating, automating, and digitizing the entire business process. It is the broader umbrella to adopt various technologies and digital solutions collectively, and if implemented in an industry ecosystem, it is termed as Smart industry . We call these technologies and solutions "Enablers," which help optimize the entire business process and productivity and improve overall profitability.
HCL’s Smart offerings and industry solutions enable enterprises to reimagine their businesses for the digital era. Our industry-focused technology product offerings, solutions, and services are developed leveraging four decades of innovation with a world-class and well-renowned management philosophy and a strong ideology to innovate continuously. HCL has deep industry expertise across verticals, such as manufacturing, LSH, oil and gas, energy and utilities, retail and consumer goods, BFSI, and more.
Key reasons to consider HCL Smart Offerings and Industry solutions are:
- Innovative, smart industry solutions that empower digital enterprises with new-age technologies
- Fosters customer alignments and sponsorships by collaborating with the customers to co-innovate
- Vertical-aligned, future-ready platforms that help clients to accelerate innovation and stay ahead of the competition
- Adaptive industry-specific solutions that help create new products and platforms to build a better, more profitable, and sustainable business
HCL delivers holistic industry solutions and services to leading enterprises through its global network of R&D facilities and co-innovation labs, over 159,000 ‘Ideapreneurs’ spread around 50 nations, and global delivery capabilities. The list includes 250 Fortune 500 enterprises and 650 global 2000 enterprises.