President - Operations & Delivery Excellence, HCL COMNET Systems & Services Limited
CRD leads the Delivery & Operations Council in order to sustain the momentum and competitive edge by continuing to enhance the value zone for our clients. His focus is to create an impact across various initiatives with a focus on customer advocacy and grass-root innovation programs. The Council comprises key delivery and enabling across functions. CRD is a member of HCL Technologies “Corporate Risk council”, “Ethics committee” and “Security Apex forum”. CRD is a Board member of HCL COMNET Systems & Services Limited. Prior to this, CRD was responsible for Infrastructure Services Delivery for the Global Services Division of Infrastructure Division and products and technical support for the BPO business. He was involved in establishing Global services of COMNET (Infrastructure Services Division) from inception. Over the past years, the service portfolio has been enhanced comprising migration, merger and demerger of IT services, field support, cloud creation, establishing data centers which was imperative for global customers and established near shore centers in Poland, US, China, Finland and Singapore. He has been associated with HCL since 1980 and initiated his journey in HCL with the Instrument Division (15 years) and held various positions including delivery and sales. CRD has done Engineering from Madras Institute of Technology (MIT).