
Sidhartha Kumar
Global Operations Director & Head of Operations, HCL Insurance Business Services (IBS) , HCL
Writes About :
Sidhartha has more than 20 years in the Financial Services and Insurance industry with domain expertise in Life and Pension. He has helped manage and transform multiple complex accounts to deliver better customer outcomes at reduced costs by leveraging the power of People, Process, Technology and Transformation techniques like Lean, Six Sigma and Design Thinking.
By:
Sidhartha Kumar, Global Operations Director & Head of Operations, HCL Insurance Business Services (IBS)
Over the decades, the UK’s Life and Pensions sector has played a significant role in shaping the nation’s economy by providing critical retirement savings to the general public and protecting companies with much-needed commercial aid. However, much l...