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Industries | Retail and eCommerce
Technology disruptions

Aug 05, 2019

How social media conversations and technology disruptions are impacting today’s retailers

Ritu Saxena - Global Client Partner & Senior Director, USA Retail & CPG
Global Client Partner & Senior Director
Given the importance of social media in online commerce and the changing nature of the customer, it is crucial that retailers proactively adapt to these trends. Retailers need to broaden their approach to use AI, ML, and social media to build hyper-...
137
Buzz

Jul 11, 2019

What’s All the Buzz About?

Dale Conwell - Vice President, Business Development
Vice President
From coffee to caffeinated energy drinks, our appetite for a jolt of energy during our workday is part of our history and everyday rituals. Entire industries are built on the behavior. Quantitative evidence aside, how long were you willing to...
63
Channel Sufring

Jul 10, 2019

Channel surfing: How do consumers engage with your brand?

Dale Conwell - Vice President, Business Development
Vice President
Offering anywhere/anytime connectivity to your brand is great but do you know how many of your consumers are actually speaking with you? You may be surprised to learn it’s a much smaller number than you thought (or want). Are you reaping the rewards...
50
Conversational Commerce

Jul 03, 2019

Conversational Commerce

Shiva Mathur - Vice President -Retail CPG
Vice President -Retail CPG
The concept of conversational commerce has been around since 2015-16. Today, to go beyond interacting with a customer on an app or via text message, IT companies are building a voice-based retail ecosystem to deliver greater value to the customer....
272
RCPG

Jul 03, 2019

Thriving in the Flux: Digital Opportunities in an Agile RCPG Ecosystem

Ravi Kukreja - SENIOR REGIONAL SALES DIRECTOR, RCPG
SENIOR REGIONAL SALES DIRECTOR
Years have passed since ‘going digital’ was considered a passing fad. Since then, digital transformation has proven itself to be a key priority for businesses across industries. Digital disruption has driven enterprises to evolve new business models...
172
Robo Advisory

Jun 10, 2019

Reimagining Retail Investments with Robo-Advisory in the 21st Century

Vishwanath Rao - AVP & Client Partner
AVP & Client Partner
Reimagining Retail Investments with Robo-Advisory in the 21st Century The world of finance and investments is constantly evolving, as is the market for retail investment services. From the earliest telephonic exchanges to AI-driven volume trading...
206
IT OT

Mar 14, 2019

IT-OT Convergence is Here: Redefining Customer Convenience with ‘Digital Twins’?

Ravi Bhatheja - Vice President, Retail and CPG, Strategy and Alliances
Vice President
Uber, Netflix, Airbnb and some of the other business disruptors in recent years have at least one thing in common–each of them have redefined customer convenience. The idea of empowering the customer to get whatever they want, whenever and wherever...
253
PoV

Feb 08, 2019

Our Point of View on IBM WebSphere Commerce and Digital Commerce

Marcelo Cabane - HCL Informix Global Go-to-Market Head, Commerce Point of Contact
HCL Informix Global Go-to-Market Head
On December 6, IBM and HCL announced that HCL Technologies and IBM had signed a definitive agreement to acquire select IBM software products, including WebSphere Commerce and Digital Commerce.We understand that while this is very exciting for us at...
3,552
Retail

Nov 30, 2018

How Technology Platforms & emerging markets are reshaping the Retail CPG industry

Ajai Kumar - Vice President - Engineering R&D
Vice President
With increasing cost pressures and ever demanding consumers, Retail CPG industry is in for some interesting times (to say the least). However, this also presents a huge opportunity for companies to revolutionize the industry. The emerging markets...
1,155

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PoV

Feb 08, 2019

Our Point of View on IBM WebSphere Commerce and Digital Commerce

Marcelo Cabane - HCL Informix Global Go-to-Market Head, Commerce Point of Contact
HCL Informix Global Go-to-Market Head
On December 6, IBM and HCL announced that HCL Technologies and IBM had signed a definitive agreement to acquire select IBM software products, including WebSphere Commerce and Digital Commerce.We understand that while this is very exciting for us at...
3,552
Inventory Management

Jul 26, 2017

Rationalize Your Retail Inventory: The Key to Unlocking Business Value

Navneet Sharma - Head - SCM Practice & Solutions
Head - SCM Practice & Solutions
Inventory is the most significant investment across every industry, more so for the retail sector. In order to maximize the Return on Investment (ROI), each and every retailer must ensure that exuberant inventory investments are kept to the minimum...
1,226
Robots in Ecommerce Automation

Feb 29, 2016

Robots – New era in E –Commerce

Madhusudhan Ranjanghatmuralidhar - ASSOCIATE GENERAL MANAGER
ASSOCIATE GENERAL MANAGER
Warehouse automation is the need of the hour as delays in deliveries outrage E-commerce customers. Robots have entered this segment and are changing the way companies handle their fulfillment processes. Robots are now collaborating with humans and...
1,445
Creating successful M&A in RCPG Industry

Jan 11, 2017

Creating successful M&A in RCPG Industry

Amitava Sengupta - Practice Head, CS & LSH
Practice Head, CS & LSH
M&A activities involve a lot of painstaking effort at a pre-merger stage to plan and to finally get to a point where the business case is understood and applied. Market conditions in the current age are intrinsically dynamic, and poor planning...
848
Robo Advisory

Jun 10, 2019

Reimagining Retail Investments with Robo-Advisory in the 21st Century

Vishwanath Rao - AVP & Client Partner
AVP & Client Partner
Reimagining Retail Investments with Robo-Advisory in the 21st Century The world of finance and investments is constantly evolving, as is the market for retail investment services. From the earliest telephonic exchanges to AI-driven volume trading...
206
Big Data

Dec 19, 2017

Big Data in Retail – How to win with Predictive Analytics

Ankit Khattri - PROJECT LEAD, ES-Tier II ERP-SCE-GIS
PROJECT LEAD
In the rapidly diversifying retail ecosystem and evermore rapidly changing customer tastes and preferences, the search for the most effective marketing and sales strategy is of monumental significance. Predictive analytics, which marries big data...
1,329
IT OT

Mar 14, 2019

IT-OT Convergence is Here: Redefining Customer Convenience with ‘Digital Twins’?

Ravi Bhatheja - Vice President, Retail and CPG, Strategy and Alliances
Vice President
Uber, Netflix, Airbnb and some of the other business disruptors in recent years have at least one thing in common–each of them have redefined customer convenience. The idea of empowering the customer to get whatever they want, whenever and wherever...
253
Long Tail Strategies – Retail to IT

Jan 27, 2015

Long Tail Strategies – Retail to IT

Vittal Devarajan - Senior Vice President
Senior Vice President
Baird Equity Research Technology estimates that for every dollar spent on Cloud, there is at least $3 to $4 not spent on traditional IT
479
Barriers Breaking

Aug 28, 2018

Breaking Barriers between Consumer Product Goods and Retail: An Emerging Battle to Grab Consumer Mindshare

Shiva Mathur - Vice President -Retail CPG
Vice President -Retail CPG
Until a few years ago, the retail industry was a fairly straightforward one. Consumer packaged goods (CPG) companies manufactured and distributed products and retailers finally sold them to end customers. Relationships between consumers and the...
341

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