November 25, 2014

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Website Monitoring

In today’s environment, Internet availability is absolutely crucial for business, and for its improvement and higher productivity. Users would be very dissatisfied if a business site does not respond, is slow, or down, even if for a single minute. How would you feel if you wanted to book a ticket for an important journey and the travel site is down or extremely slow? If one site (X) does not respond, users tend to automatically switch to another (Y) to complete their business. Thus website X loses a good number of customers when it cannot function optimally.  Last week, when I tried to transfer money from my bank account, the fund transfer page was down and I was very disappointed. I wanted to urgently transfer the money to my cousin and I finally had to go to the nearest branch to deposit the money. 

From a recent survey on website availability, even a single second’s delay decreases overall user satisfaction by around 16%!

Let’s discuss some of the website monitoring tools that offer the best services at affordable prices.

Smartbear Alertsite

This tool offers the best way to monitor website performance.

You might wonder how AlertSite differs from other website monitoring tools.  Here are some of the best features for Alertsite:.

  • Makes sure that critical web pages and transactions are always up (100% availability)
  • Reduces inbound calls about poor experience of the online portal
  • Captures performance issues as soon as they appear
  • Increases online revenue, provides good customer satisfaction, and reduces cost

WebsitePulse

WebsitePulse is one of the leading providers of web performance management.They are specialists in web applications performance monitoring and management, website and server monitoring, in-browser monitoring, and e-mail system monitoring.. Some of the key benefits of using WebsitePulse would be its ability to increase the productivity of web applications and ensure that they are always available. It also provides site monitoring outside of the firewall, to provide better end user experience.

SiteUptime

SiteUptime checks websites regularly to ensure that they are available all the time. If the site is down or if there is latency, it will notify the site owners/admin team via SMS or email.

Pingdom

Like the other tools, Pingdom monitors websites and servers. To get started, you register on Pingdom.com and enter your site's URL. You can log on to a dashboard to see historical data on uptime and speed and get alerts via text, email, Twitter, or smartphone push notification, if your site crashes.

Here is a comparison between the different website monitoring tools that are popular in the market.

Let’s summarize the common features for these web monitoring tools once again. Each tool can be customized based on your requirement.

  • Monitoring will be done on the set of URLs or IPs that we include in the monitoring list. This will continuously check those sites/IPs on defined frequencies (the same way that Nagios/Netcool checks server health)
  • These tools are also integrated with Google analytics/web trends where we can view statistics such as the number of visitors to the site, specific errors reported, the number of hits observed with 500/internal error, etc.
  • Logs will be archived in the specific directory that we set up, which will be available for up to 2 weeks (varies according to the tool)
  • Most of these tools are Windows-based but can be set up in other operating systems as well with third party vendors as support teams
  • There is not much load on the server hosting the agent. I have used AlertSite to monitor 500+ critical websites across the world (in my previous project) and I found it to be extremely effective.

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Read more about web application monitoring here.