Information technology (IT) and operational technology (OT) systems have coexisted in the process industry's businesses for a long time. Digitalization and smart manufacturing have accelerated the all-important convergence of these domains in the process industry. Thus, a coordinated IT-OT approach is becoming critical for the accomplishment of business and mission goals as well as the resilience of the infrastructure. Cisco, in collaboration with HCLTech's managed services expertise, offers an IT-OT convergence framework to simplify the digital transformation journey across industries.
