DRYiCE SX is a digital age cloud native, service catalog aggregation and fulfillment orchestration Platform which can aggregate diversified catalogs for any kind of services from multiple suppliers. It allows CIOs & Business leaders to plug the growing gap between user expectations & experiences by allowing enterprise suppliers and consumers to connect for business transactions in a XaaS (Everything as a Service) ecosystem.
It is designed with the consideration that the service catalog is at the center of the service universe and provides a Single System of Engagement for the enterprise consumers and allows enterprise suppliers to publish their services which can be consumed through a single & unified self-service catalog. DRYiCE SX supports three key functionalities – Catalog Aggregation, Service Publishing, Fulfillment & Orchestration by onboarding multiple service supply chain entities for
both IT as well as Non-IT Services.
It offers an ecommerce portal style service marketplace for enterprise users and provides a unified, intuitive & best-in-class shopping experience of services on demand through a centralized portal with a seamlessly aggregated catalog from multiple service providers.
XaaS features like subscriptions & services management by consumers, service usage tracking, self-service actions etc. are also available to one’s disposal on ServiceXchange. Additionally, a virtual assistant powered with cognitive capabilities is also enabled to aid consumers. DRYiCE SX is based on the IT4IT Reference Architecture, whilst also being flexible enough to be configured to align to the ITIL framework.@