Business leaders, leading analysts, and IT service providers concur on an understanding that by 2020, the greatest source of competitive advantage for all organizations will come from the workforce's ability to creatively exploit digital technologies. Any successful digital workplace transformations will henceforth be marked by an acute focus on employee experiences. Today, as organizations vie for creating an all encompassing digital workplace experience for their employees, their attempts are mired by several challenges, including inconsistent user support, unclear experience ownership, increasing workplace complexity, and high capital expenditure. 

Business leaders, leading analysts, and IT service providers concur on an understanding that by 2020, the greatest source of competitive advantage for all organizations will come from the workforce's ability to creatively exploit digital technologies. Any successful digital workplace transformations will henceforth be marked by an acute focus on employee experiences. Today, as organizations vie for creating an all encompassing digital workplace experience for their employees, their attempts are mired by several challenges, including inconsistent user support, unclear experience ownership, increasing workplace complexity, and high capital expenditure.