What We Offer
Deep domain expertise and transformational solutions have made HCL a leading player in the BPO segment. Our proven capabilities in this area are augmented by output- and outcome-based business models and an integrated global delivery model (IGDM), which ensures a seamless delivery of services to our customers around the globe.
Finance and Accounting Outsourcing (FAO):Through multi-skilled domain professionals and vast experience with global F500/G2000 customers, HCL provides end-to-end transaction-oriented judgment and strategy-intensive processes and services across the finance outsourcing value chain. Read more
Supply Chain Management (SCM) Outsourcing:Our SCM BPO practice offers proven global outsourcing solutions and consultancy services for managing end-to-end supply chain operations. HCL’s flexible and customizable business solutions focus on creating value for global customers — helping them gain real-time information and control over their extended global supply chains while synchronizing supply and demand functions. Read more
Product Support Services:Our outsourced IT Product Support services are cohesively delivered through scalable technology-enabled outsourcing solutions leveraging multiple channels, such as voice, e-mail, chat, and web-based support, and covering the life cycle of a product through a “round the clock” “follow the sun” model. Read more
Knowledge Process Outsourcing (KPO):An expert combination of process, analytics, and domain knowledge across industry verticals distinguishes our KPO services. Through insight-based business decision support services, we help our customers develop a better understanding of their customers and businesses. Read more
Human Resource Outsourcing (HRO):Our HRO services cover activities throughout the employee life cycle, from recruiting to onboarding to separation. Read more