Job Description

Job Title: Billing Specialist
Process: Order to Cash
Sub-Process: Billing
Language: French, German, Spanish
Location: Sofia
Country: Bulgaria
  • 2 years of experience in customer support role or a finance related role
  • Ensure unbilled items are issued in a timely manner in line with targets/SLA’s set
  • Daily validation & clearance of meter reading errors, contract errors, Partner Portal errors which are causing unbilled items
  • Monitor billing holds
  • Identify system issues and logging Solution Manger tickets to resolve
  • Ensure business targets on billing completeness, quality and timeliness are achieved
  • Strong analytical and reconciliation skills
  • Self-motivated and willing to learn new skills
  • Must be proficient in Microsoft Office
  • High School Diploma / (GED) / Secondary School GCSE or equivalent Leaving Certificate

One of the following languages:

  • French - C1
  • German - C1
  • Spanish - C1