Job Description

Job Title: Order Management Specialist
Process: Order to Cash
Sub-Process: Order Management
Language: English, German
Location: Sofia
Country: Bulgaria
Experience:
  • 1 year of experience within an order to collect organization
Responsibilities:
  • Input & Process Orders & Returns
  • Validate Orders and Pricing
  • Manage relevant customer details
  • Manage designated team work-flow to achieve SLA and Targets
  • Respond to escalations in a timely manner
  • Provide the management team with timely and accurate reporting regarding performance metrics and actionable management information
Requirements:
  • High School Diploma / (GED) / Secondary School GCSE or equivalent Leaving Certificate
  • Detail – oriented person, always striving to deliver high-quality results
  • Team Player
  • Results / Target driven individual with very good abilities to work on own initiative
  • Must be proficient in Microsoft Office
  • German C1
  • English B2