Job Description

Job Title: Supply Chain Specialist
Process: Supply Chain Management
Sub-Process: Post Sales Supply Chain Management
Language: English, French, German, Czech, Polish, Romanian, Hungarian, Slovak, Greek
Location: Sofia
Country: Bulgaria
Experience:
  • 2 years of professional experience in logistics related role or customer service role
Responsibilities:
  • Pick-up calls, provide answers/solutions in agreed timeframes;
  • Handle Questions, Queries and Logging Complaints from engineers;
  • Raise system tickets when issue/s can’t be solved;
  • Develop strong relationships with CSO back-office representatives and have extended network to find solution/answers;
  • Communicate supply lead-times and constraints, and be force of proposal towards operations teams (sales, engineers…etc.);
  • Liaise with Order entry & OTC teams to create purchase orders for delivery of new machines, pick up of old/defective machines (re-sites, technical exchange, DOA) and replacing it with new ones where needed;
  • Create orders on time;
  • Monitor local inventory and follow-up;
Requirements:
  • High School Diploma / (GED) / Secondary School GCSE or equivalent Leaving Certificate
  • Communication, organisation and analytical skills;
  • Must be proficient in Microsoft Office
  • Team Player
  • Good verbal, written and interpersonal skills;
  • Strong organizational skills and attention to detail;
  • English + One of the following languages, level C1 - German or French or Romanian or Hungarian or Czech or Polish or Slovak or Greek.