Skip to main content Skip to main navigation Skip to search Skip to footer

Track Lead- 162330BR

Reference: JOB141210
Location: New York, NY, United States
Application deadline: CLOSED

To assign and track tickets and change requests for service delivery.

(1.) To develop and guide the team members in enhancing their technical capabilities and increasing productivity

(2.) To monitor and track tickets/change requests and manage SLAs.

(3.) To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations

(4.) To work towards continuous improvement and perform root cause analysis on an ongoing basis.


Additional requirement


Should be good in communicaiton as he/she need to manage Front Office Applications. Training in Unix and Oracle added advantage else project has to plan and train.

 

To assign and track tickets and change requests for service delivery.

(1.) To develop and guide the team members in enhancing their technical capabilities and increasing productivity

(2.) To monitor and track tickets/change requests and manage SLAs.

(3.) To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations

(4.) To work towards continuous improvement and perform root cause analysis on an ongoing basis.


Additional requirement


Should be good in communicaiton as he/she need to manage Front Office Applications. Training in Unix and Oracle added advantage else project has to plan and train.

 

Highest Qualification
Last employer details
Duration of work
Current Salary
Deadline Date: 
May 10, 2015
LOB: 
Job Posting Type: 
Default
Site Section: 
Contact Us
MAX CHARACTERS: 10,000

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.