Monitoring infrastructure transformation and support | HCLTech

Monitoring infrastructure transformation and support

We partnered with the client which develops and delivers technology to provide extraordinary experiences in the entertainment world by following fast-moving trends in streaming, digital entertainment, and AI applications in their environment. We helped the client to increase productivity and responsiveness by optimizing their alert management and IT services’ productivity as there was a drastic increase in tickets during the pandemic. There was an ardent need to onboard unmonitored servers, monitor instances, and networking devices, etc.

We helped the client to monitor a large number of devices with multiple parameters, scaled up the team to service with the same capacity, monitored all network devices using new instances along with successful migration of non-network devices from SolarWind to Zabbix. Thus we enabled monitoring infrastructure transformation and consolidation which helped the client in improving the productivity and efficiency of the monitoring environment.