Our client, a Fortune 500 enterprise and one of the world’s largest tools and storage companies was looking to develop a global, integrated digital ecosystem that consolidates the heterogeneous mix of technologies currently in place and deliver exceptional customer experience.
HCLTech fulfilled its client's expectations by following a simple and effective transformation plan through:
- Platform standardization
- Technology consolidation
- Support optimization
- Standardization of UX handshake process
- E-commerce adoption
To learn more about the impact, download the success story