Driving DevOps transformation for an electric utility giant | HCLTech

A leading Europe-based electric utility company wanted to implement a scaled agile framework and drive DevOps transformation by adding new features to the digitization of the current customer journey for B2C German utility consumers.

HCLTech solution approach:

  • Build a digital engagement platform
  • Implement SAFe based delivery approach
  • Design the IT delivery function
  • Enable B2C platform roll-out in multiple countries 
  • Improve customer experience through self-service 
  • Enable consumer behaviors and insights 

To learn more, read the detailed case study.