Reimagining the customer ecosystem for a leading telecommunications company | HCLTech

Reimagining the customer ecosystem for a leading telecommunications company

Our client, one of the the largest MVNO provider in the US wanted to define future state of the customer ecosystem, transform the client’s e-commerce ecosystem and enhance the engagement levels by improving customer experience through personalized content. 

HCLTech with it's experience helped solve the problem of

  • outdated website design with disjointed UX across marketing and commerce
  • legacy technology with disparate systems
  • inconsistent brand experience

To learn more about the impact, download the success story