A leading U.S. diagnostics company with a vast network of labs and thousands of instruments found it challenging to monitor the operational health of its onsite labs. With over 150 instrument types, 40,000 devices and 2,500 PCs, the company required enterprise-wide, real-time visibility into tools and digital assets.
The client chose HCLTech as their partner due to its deep understanding of commercial labs and proven 14-year performance implementing cutting-edge solutions for the company.
Knowing the client’s needs, HCLTech suggested implementing the CARE (Connected Assets in Regulated Environment) platform. HCLTech designed and developed CARE on Microsoft Azure with security best practices and standards with unique customizations for the client. To accomplish tangible, sustainable, and accelerated outcomes, it connected all medical devices to a centralized IoT platform, monitored lab instruments and extracted telemetry data to build their minimum viable product (MVP).