A leading publicly-traded dairy cooperative and one of the largest dairy exporters in the Asia Pacific needed to rethink how they engaged their team members, utilized technology, enabled a flexible workforce, and increased productivity.

The company’s business performance was adversely affected by the challenges fueled by the pandemic. HCLTech implemented Rendezvous to transform legacy UC footprint to hash out challenges and meet organizational goals.

The collaboration greatly benefitted the customer by increasing employee engagement, decreasing MTTR, and improving user experience.