A leading US-based community health care service organization had a multi-vendor legacy UC infrastructure, which was being migrated to a Centralized Cisco Platform over a multi-year planned project.
HCLTech implemented Rendezvous which leverages new-age technology to monitor, diagnose, and optimize a complicated heterogeneous UC environment, as well as transition traditional operations into digital operations with ease to provide a better user experience, centralized platform to monitor UC performance issues while seamlessly integrating multi-vendor environments and deliver faster issue resolution.