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Technology | Product Engineering
Improving product support

Jul 21, 2017

Improving product support for telecom software through design thinking

Sachin Mudholkar - Senior Solutions Architect
Senior Solutions Architect
In Traditional Telecom Tech Product Support Model, customer complaints raised either by phone support lines or logging system or some other means are first analyzed by Enterprise Support Team. Adaptive software design and knowledge sharing can go a...
545
Accessibility

May 15, 2017

Accessibility Engineering: Bridging the Disability Divide through Technology

Bharath Kumar Gowda - Software Engineer
Accessibility focuses on reducing functional barriers for people with disabilities. It is critical to engineer solutions that facilitate access to information and communication. Digital technology and cognitive processing tools can be effectively...
310
Swarm Robotics

Mar 09, 2017

Swarm Robotics – The New Coordinated Multi-Robot Technology

Maheswara Poothireddy - Associate Technical Manager
Swarm robotics is a rapidly evolving multi-robot technology that draws inspiration from swarm intelligence found in nature. As compared to single robots or other multi-individual systems, swarm robotics offer scalability, stability, cost...
1,200
Workload Scheduler

Mar 09, 2017

What’s new in Workload Scheduler Version 9.4

Francesco Brillante - Software Engineer
Software Engineer
Workload Scheduler Version 9.4 has answered questions around efficiency, innovation and simplicity with several features for all users: on Premise, on Cloud (SaaS) and on Bluemix (PaaS). Read this blog to know more.
1,681
Workload Automation

Mar 08, 2017

Become a SaaS Hero with Workload Automation!

Francesco Brillante - Software Engineer
Software Engineer
Self-Service Dashboards, the new mobile web interface of Workload Automation, is offered as both SaaS and on-premises solutions. It allows you to create customized monitoring dashboards for your personal needs! Read this blog to know more
518
Investing in accessibility

Feb 28, 2017

Investing in accessibility engineering makes business sense

Saratchandra Kakarla - Associate Manager
Associate Manager
Embracing accessibility has its own hurdles – unclear guidelines and cross-geography contradictions have led to legal repercussions and negative publicity. Therefore, companies must eventually define their own product norms – in a bid to increase...
212
Technology that Touches Lives

Feb 09, 2017

Engineered to be Accessible: Technology that Touches Lives

Deepika Choudhary - Software Test Engineer
Software Test Engineer
Accessible technology is the technology that users can adapt to meet their visual, hearing, dexterity, cognitive, and speech needs and interaction preferences. This blog takes a look at the key factors that one has to keep in mind while building an...
912
Accessibility

Jan 27, 2017

Accessibility- don’t just think compliance, think inclusivity

Sayani Ghosh - strategy consultant on ERS
strategy consultant
Technology has come a long way in the past few decades, yet when it comes to accessibility, the digital revolution has barely scratched the surface. Companies need to proactively embrace inclusivity right from conceptualization stage – incorporating...
530
Accessibility Engineering

Jan 25, 2017

Accessibility Engineering: The Ball in the Goal

Hardik Baweja - HCL ERS division as a Business Analyst
Business Analyst
A million unique perspectives exist beyond the tried and tested answers – these must be incorporated into usability testing methodologies to ensure real and universal accessibility. We discuss why specially-abled people are vital to the efficacy of...
474

Pages

Blockchain

Jul 21, 2017

Will Blockchain Become the Cyber Security Linchpin for the Digital Future?

Sayani Ghosh - strategy consultant on ERS
strategy consultant
A McKinsey survey on risk-management maturity of large companies found that only a dismal 5% of them had matured capabilities in managing cybersecurity risks. Because of digital transformation, these companies are even more vulnerable. Blockchain...
1,320
legacy application

Mar 18, 2013

Legacy Application and IPv6

Anurag Choubey - Software Engineer
Software Engineer
Everyone in touch with the networking world knows that IPv4 addresses are going to be exhausted very soon, and having held the World IPv6 launch day on June 6, 2012, it is clearly indicated that IPv6 is coming in a big way.  This raises a...
447
Technology that Touches Lives

Feb 09, 2017

Engineered to be Accessible: Technology that Touches Lives

Deepika Choudhary - Software Test Engineer
Software Test Engineer
Accessible technology is the technology that users can adapt to meet their visual, hearing, dexterity, cognitive, and speech needs and interaction preferences. This blog takes a look at the key factors that one has to keep in mind while building an...
912
Product Support

Jan 04, 2017

The Key to Successful Product Support

Muthu Kumar Ganesan - LEAD ENGINEER
LEAD ENGINEER
Product support is provided to customer when the product fails to function in the desired manner. The issue may be with the customer's usage or with the embedded software/hardware failures. Questions on quality arise when testing/lack of end-to-end...
396
The Product Engineering Uncertainty Grid

Sep 10, 2013

The Product Engineering Uncertainty Grid

Chinmay Kale - Business Specialist
Business Specialist
All technology companies chase three goals to stay close and relevant to their target customers: 1) Sustainable revenue growth
2) Sustainable profit growth
3) Sustainable time-to-market (TTM) improvements TTM drives #1 and #2, but...
203

Apr 04, 2013

The importance of Who, When, What and Why in Unified Communications

Arun Kumar Sharma - Associate General Manager
Associate General Manager
In the recent past, Unified Communications was a buzzword and all the biggies like CISCO, Avaya, NEC and Polycom were tossing it as double-sided, win-win for new opportunities, new business streams and lines of business.
318
Accessibility

May 15, 2017

Accessibility Engineering: Bridging the Disability Divide through Technology

Bharath Kumar Gowda - Software Engineer
Accessibility focuses on reducing functional barriers for people with disabilities. It is critical to engineer solutions that facilitate access to information and communication. Digital technology and cognitive processing tools can be effectively...
310
Workload Automation

Mar 08, 2017

Become a SaaS Hero with Workload Automation!

Francesco Brillante - Software Engineer
Software Engineer
Self-Service Dashboards, the new mobile web interface of Workload Automation, is offered as both SaaS and on-premises solutions. It allows you to create customized monitoring dashboards for your personal needs! Read this blog to know more
518
Accessibility

Jan 27, 2017

Accessibility- don’t just think compliance, think inclusivity

Sayani Ghosh - strategy consultant on ERS
strategy consultant
Technology has come a long way in the past few decades, yet when it comes to accessibility, the digital revolution has barely scratched the surface. Companies need to proactively embrace inclusivity right from conceptualization stage – incorporating...
530

Pages

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