Banking
Autonomous banking is moving from concept to operating model
Banking is heading beyond digitization and AI pilots, toward autonomous journeys, continuous controls and platform change that can keep pace with machine-speed operations
AI agents and the next frontier of banking: Scaling intelligent experiences
How AI agents are transforming banking from reactive service to intelligent, always-on engagement
At Sibos 2025, HCLTech and Mastercard leaders unpack how banks can keep pace with instant payments while restoring trust amid rising social-engineering scams
From call centers to financial relationship hubs: Redefining the contact center in banking
Financial institutions are transforming their contact centers into trusted, AI-enabled advisory hubs, without compromising security or compliance
The evolution of merchant solutions: Trust, speed and intelligence for autonomous payments
HCLTech hosted a conversation with Deutsche Bank’s Kilian Thalhammer that explored how merchant solutions, wallets and data-driven AI are converging
The invisible transaction: Unlocking value with autonomous payments and embedded finance
At Sibos 2025, HCLTech hosted a panel with leaders from Mastercard, ING, Commerzbank and Deutsche Bank to discuss how autonomy can deliver speed and scale, without sacrificing trust
From resilience to growth: Reimagining commercial banking
Over the past few years, commercial banks have found themselves navigating a world of increasing geopolitical and macroeconomic pressures
Unlocking GenAI in banking: Are you ready for customer-facing applications?
Turning AI skepticism into seamless banking experiences
Digital innovation is transforming business banking in Europe, enabling growth for SMEs and supporting sustainability in a rapidly evolving financial landscape
At Handelsblatt’s BankenTech conference in Frankfurt, leaders from ING and HCLTech explored how data-driven innovation is transforming banking across Europe and enhancing customer experience
Banks are increasingly adopting generative AI to transform customer engagement, operations and fraud prevention
HCLTech acquired Confinale to create a holistic set of solutions to transform the wealth management market
