Digital Business
Empowering employee services with AI-powered automation
Automating employee support to drive faster resolutions and 24/7 availability
Episode 33: The path to an AI-led operating model
Sadagopan Singam, EVP at HCLTech, discusses how enterprises are turning to a product and platform-led operating model that embeds AI into decision-making and innovation.
Episode 32: From strategy to execution: Scaling AI with a product-aligned operating model
Srinivas Kompella, Senior Vice President of Data and AI Enterprise at HCLTech, discusses how a product‑aligned operating model enables enterprises to scale AI with agility, trust and repeatability.
Episode 31: Driving the AI-led operating model: The critical role of people
Satish Srinivasan, AVP of Digital Business Services at HCLTech, shares strategic insights on product-aligned model, emphasizing clear roles, value alignment and AI-driven collaboration.
Streamlining Wolters Kluwer’s systems integration after major acquisition
HCLTech’s Oracle NetSuite Practice supercharged the client’s ERP ecosystems with Oracle Cloud
Low-code for all: Democratizing development with Power Platform
How Microsoft Power Platform turns every employee into a problem-solver, enabling anyone to build apps and automate processes without writing a single line of code.
Delivering customer service experience for a fortune-100 telecom services provider
HCLTech helped a Fortune 100 telecom provider enhance customer service by streamlining call center processes, reducing resolution time, and saving \$600M through predictive analytics and agile solutions.
Improving operations for a major transportation provider
HCLTech transformed operations for a major transportation provider by enhancing maintenance efficiency, enabling real-time parts replenishment, and improving communication across geographies.
Leading a North American home décor company on its transformation journey
HCLTech partnered with a North American home décor company to unify its supply chain, streamline legacy systems, enhance visibility, and drive $30M savings through enterprise-wide transformation.
Creating new transformation office for a global footwear manufacturer
HCLTech helped a global footwear manufacturer set up a transformation office, driving multimillion-dollar savings, improved initiative management, and enhanced change management capabilities.
Context is cash: Why MCP is the missing layer in GenAI for banking
Unlocking structured intelligence for safer, scalable and compliant AI in finance
The path to an AI-led operating model
Reinventing enterprises with GenAI
