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HCL Technologies Germany

HCL helps a large pharmaceutical company create a centralized repository for projects and resources

HCL helps a large pharmaceutical company create a centralized repository for projects and resources

Client Information

One of the largest pharmaceuticals companies in the world

Business Challenges

  • Complex manual of service request & authorization process to manage incoming demands, decision making, approvals and forecasting
  • Manual resource utilization and allocation, and forecasting resource availability process
  • Lack of portfolio view of projects from initiation, execution and management

HCL Solution

  • HCL owned the responsibility for piloting the implementation through an effective offshore team. This included implementation of the customized workflow for the service request & authorization process to manage the demand and capacity planning for the resources
  • Incorporating the approvals and notifications for the steering committee

Business Benefits

  • Generic workflow process to capture demands, approvals and forecasting
  • Resource views and dashboards to showcase resource availability and allocations
  • Reduce users burden in managing and collating data for senior management reporting

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We will treat any information you submit with us as confidential.

We will treat any information you submit with us as confidential.