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Customer 360

Customer 360 is a rapid deployment solution for establishing a single view, master data repository that can be used by sales, support and marketing teams to improve customer satisfaction, drive campaigns and cross-sell/up-sell.

Client Needs Met

  • Simplifies the ease the flow of information between multiple systems to gain a single, holistic view of the customer
  • Standardizes unique and critical attributes of customer records in each system
  • Reduces the time to create a single customer record
  • Ensures that social data feeds are used consistently by different systems

Solution Details

  • Integration of the Big Data database from mongoDB with Informatica or IBM matching engines
  • Extendable to include predictive analytics, text analytics and data stewardship
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We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.