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Unternehmenstransformationsdienste

Customer Analytics & Digital Experience

The Digital Customer Experience provides sub-second feedback of consumer behaviors to the digital teams for analyzing, monitoring and improving customer experiences. The solution provides a real-time digital dashboard for new product launches, heat maps for consumer digital interactions, web analytics, social shopping widgets and social monitoring.

Client needs met:

  • Analyze, monitor and improve customer digital experiences in real time
  • Chart digital customer journeys for new product introductions
  • Understand the impact of social media on the digital experience
  • Provide a digital platform for social interaction and marketing

Solution details:

  • Real-time product launch monitoring
  • Real-time heat maps and social contagion
  • Real-time digital sport sync activity
  • Mobile access
SIW Optimized: 
SEO Optimized: 
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MAX CHARACTERS: 10,000

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.