Skip to main content Skip to main navigation Skip to search Skip to footer

HCL Technologies Germany

Customer Analytics & Digital Experience

The Digital Customer Experience provides sub-second feedback of consumer behaviors to the digital teams for analyzing, monitoring and improving customer experiences. The solution provides a real-time digital dashboard for new product launches, heat maps for consumer digital interactions, web analytics, social shopping widgets and social monitoring.

Client needs met:

  • Analyze, monitor and improve customer digital experiences in real time
  • Chart digital customer journeys for new product introductions
  • Understand the impact of social media on the digital experience
  • Provide a digital platform for social interaction and marketing

Solution details:

  • Real-time product launch monitoring
  • Real-time heat maps and social contagion
  • Real-time digital sport sync activity
  • Mobile access
SIW Optimized: 
SEO Optimized: 
Site Section: 
Kontaktieren Sie uns
MAX CHARACTERS: 10,000

We will treat any information you submit with us as confidential.

We will treat any information you submit with us as confidential.