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HCL Retail Banking Shared Services

HCL Retail Banking Shared Services

The banking industry is facing complex and dynamic challenges. The industry is aware of the need to implement change in order to adapt to this era of declining revenue and lobby traffic. Nevertheless, only a few banks have understood that they have to go beyond 'cosmetic' changes, such as redesigning the interior of their branches, and build efficiencies to deliver better customer experience. HCL believes that only a long-term transformation strategy will lay the groundwork for the future and drive excellence while controlling costs, maximizing capacity and scalability. The transformation strategy will involve investments in core strengths focusing on an area of expertise within product innovation, distribution and employing retail shared services as a utility model to optimize operations.

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We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.