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HCL’s Digital Open Innovation: Enhancing Business Model Effectiveness through Talent and Customer Acquisition, Development, and Retention - A BERKELEY-HAAS CASE STUDY SUMMARY

HCL’s Digital Open Innovation: Enhancing Business Model Effectiveness through Talent and Customer Acquisition, Development, and Retention - A BERKELEY-HAAS CASE STUDY SUMMARY

This case study, through the implementation of Starting Point in the two key verticals of HCL; Life Sciences/Healthcare and Public Services, provides an illustration of how the intersection of new digital technologies—mobile devices, cloud computing, and online collaboration—is now transforming the way organizations will conduct business in the future.

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