Automation and Orchestration: Cognitive Computing & Robotic Process Automation Solutions | HCL Technologies

Autonomics And Orchestration

  • iAssure

    AI-POWERED ENTERPRISE SERVICE ASSURANCE PLATFORM

  • iControl

    End-to-End intelligent and proactive process flow monitoring for enterprise IT and business

  • RELATIONSHIP BEYOND THE CONTRACT WITH DNB

    Arne Damvin, EVP & Head of IT Operations & Service Integration, DNB shares insights on their IT automation journey, challenges & the importance of stable IT infrastructure. HCL helped bringing automation to their IT operations with iAssure.

ABOUT DRYiCE

DRYiCE is a division of HCL Technologies that is focused on building AI-powered products and platforms for the digital world. These products and platforms leverage the world’s best AI technology, IT automation, and robotic process automation to enable enterprises to operate leaner, faster, and in a cost-efficient manner, while ensuring superior business outcomes. DRYiCE will be the AI foundation for the Digital-Age Enterprise.

Our Vision is to transform & simplify IT, Business & Digital Operations leveraging Artificial Intelligence.

 

DRYiCE

 

IT Services

Business Processes

Digital Operations

Business Services

Dryice

Dryice

Dryice

Dryice

INTRODUCING iAssure

The world's first and only AI-led integrated service assurance platform that the customers could consume "as a service." It is built with the vision of simplifying and transforming enterprise IT operations in this complex digital era.

Our service assurance platform delivers predictability, visibility, control and effectiveness for enterprise IT through a proven, integrated and modular architecture.

It is developed leveraging 20+ years of complex global operations management experience involving 500 Customers

Click to read more...

iEngage

Leverages cognitive techniques to provide superior user experience using NLP-powered virtual assistants and smart collaboration

iVisualize

Provides AI-powered analytics and powerful insights by ingesting varied data formats and presenting in a real-time unified dashboard

iOrchestrate

Ensures modernized service consumption through end-to-end automation & orchestration. It also enables launching of new services that can be consumed by enterprise users

iPrevent

Utilizes machine learning, AI-led automation to predict the problems and threats that could disrupt IT Operations & Systems and takes action to heal them

iSense

Real-time monitoring of enterprise systems, applications, infrastructure, network, security & enables event correlation so it can act on the information to resolve issues

iEngage

Leverages cognitive techniques to provide superior user experience using NLP-powered virtual assistants and smart collaboration

iVisualize

Provides AI-powered analytics and powerful insights by ingesting varied data formats and presenting in a real-time unified dashboard.

iOrchestrate

Ensures modernized service consumption through end-to-end automation & orchestration. It also enables launching of new services that can be consumed by enterprise users

iPrevent

Utilizes machine learning, AI-led automation to predict the problems and threats that could disrupt IT Operations & Systems and takes action to heal them

iSense

Real-time monitoring of enterprise systems, applications, infrastructure, network, security & enables event correlation so it can act on the information to resolve issues

INTRODUCING iControl

End-to-End intelligent and proactive process flow monitoring for enterprise IT and business.

DRYiCE iControl is an operational intelligence product which enables powerful horizontal process flow visibility. It gives deep, granular, and highly customizable insights into various process parameters
Click to read more...

Domains

IT Operations

IT Operations (infrastructure & Ops, Application Support, DevOps)

Operating IT infrastructure in the digital age is becoming increasingly complex with the advent of cloud, digital and IoT technologies. Typical IT operations are heavily human dependent, and enterprises are facing real challenges in terms of an increasing skills gap, complex technology landscape, the crippling impact of human-induced inefficiencies and errors and a general inability of IT infrastructure to support speed, experience and scalability demands made by business.

Advancements in practical A.I. have opened up new age of tools and technologies that IT Infrastructure managers can use to alleviate some of these challenges. Imagine a future where digital assistants and smart bots, powered by machine learning, NLP, smart algorithms, predictive analytics and powerful service orchestration; all together enabling truly software defined and programmable infrastructure that not only keeps up with business demands but provides business with the power to do more than ever before.

This future is made real with the DRYiCE division of HCL Technologies with its focus on building AI-powered products & platforms. DRYiCE aspires to liberate the humans from the clutches of monotonous, boring and repeatable tasks, and empower them to take care of higher level tasks that focus on business value and customer experience. Cognitive virtual assistants powered by natural language processing and machine learning replace humans and enable effective and efficient support to users, partners and employees. Smart monitoring and A.I. powered machine learning can help IT admins cut through high volumes of incidents and alerts and focus on the ones that truly have the potential to disrupt business. DRYiCE enabled event correlation and automation engines can take that a step further and provide real-time, machine learning powered issue resolution that can completely take humans out of the picture. By using the power of cloud automation & orchestration, DRYiCE can enable true hybrid cloud scalability for enterprises by provisioning and deprovisioning virtual servers.

Read More
Application Delivery

Application Delivery (Agile Apps Development, DevOps, Testing)

In today’s era, the ability to be ‘agile’, ‘responsive’ & to create ‘unified experiences’ differentiates a digital age enterprise from a traditional one. With the advancements in technology and consumerization of apps, the kind of experience we are exposed to, outside the organizational boundaries, is sadly not replicated within the enterprise. There has been an ever rising expectations on the enterprise IT team to deliver such experience to its users. Adding to this, the shortage of ‘relevant’ skills and the constant pressure to cut-down costs is hampering the enterprise IT in meeting the business’ dynamic requirements. The advancements in A.I. and Automation have provided a much needed breakthrough for the IT team to enable a user-centric, service-centric and an agile organization

DRYiCE products and platforms powered by A.I. and Automation related technologies, will empower the IT delivery to match up to the dynamic requirements of business. By reducing application development, testing and deployment cycle-times with the use of DevOps and by automating transactional activities, it will enable the developers to focus more on value creation activities for business users like creating an intuitive interface, simplifying business logic etc. which are assisted by A.I. technologies. The benefits would include enhanced user experience, improved productivity, faster GTM, cost reduction etc.

Read More
Business Processes

Business Process

Do your business processes have various steps with complicated routes? Do they involve repeatable, time-consuming tasks? Do they involve “orchestration” across multiple systems, sub-processes, departments and even companies? While process automation can only provide siloed solutions, it is time that organizations employ an evolved and intelligent version of automation.
DRYiCE brings together the best of Artificial Intelligence, Machine Learning, NLP enabled cognitive assistant, orchestration and process automation to deliver benefits beyond traditional RPA.

Read More
DRYiCE
XaaS – Everything as a Service

XaaS – Everything as a Service

How do you transform your organization into a true service-centric 21st century enterprise, where users – consume ready services on the go and on a flexible model? E.g. “I need to get a new laptop”, “I need to build an app” etc.
We understand this need and through DRYiCE, enable organization to have their own service marketplace and through service catalogue enables organizations to be agile in responding to the real-time needs of the consumers where everything is provided on as a service/consumption based model.

Read More

Digital/Cloud Native/IOT

If you are a business that is a true 21st century enterprise or aspires to be one, DRYiCE helps you make the most of digital ecosystem using A.I. and Cognitive computing.Have to procure a new cloud server? Or Have to ramp down your cloud operations basing the demand? Make sense of the Big Data that is generated by sensors and digital applications and provide valuable insights for business growth?
Leave the grunt work to the machine while it analyzes data and helps you make decisions quickly. This way it will help you to be cost efficient at the same time provide better speed to market.

Read More

Security

Cybersecurity in this dynamic 21st century is of paramount importance in enabling organizations to be robust in case of attacks from virus, malware etc. that could put the business at risk. With the ubiquity nature of technology and devices, users are constantly under the risk of attacks and it is no wonder cybersecurity threats are continuously on the rise.
DRYiCE predicts and analyzes threats based on intelligence gained – contextual & behavioral analytics, leveraging advanced machine learning and A.I.

Read More

Publications

ECOSYSTEM OF PARTNERS

ECOSYSTEM OF PARTNERS

At HCL, we have established cross-domain strategic relationships to augment the efficacy and reach of our services. We leverage partner expertise to deliver advanced solutions for information lifecycle management, next-generation data-centers, core infrastructure delivery, and cloud computing.

Our multifaceted, “go-to-market” collaborations ensure unwavering focus on direct business outcomes and user experiences for enterprises transitioning to digital.