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Social Intelligence

Social Intelligence

HCL’s Social Intelligence offerings for the travel industry can help your organization gain a 360-degree view of your customer, by streamlining unstructured digital content into structured information representing the voice of your customer. Our services spectrum includes consulting, implementation, maintenance and support through a pool of specialized consultants skilled in sentiment analysis and rating. Our end-to-end offerings comprise:
  • Advanced social analytical tools to gather and categorize digital content
  • Streamlined processes and methodologies to analyze and understand customer sentiments
  • Framework for delivering managed services through a global delivery model

 

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We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.