In an industry with innovation at its core, telecommunications companies constantly have to transform and improve their service offerings and internal operations to adapt and remain competitive in an ever changing market. Over the past few years, the main focus has been on growth and customer acquisition, resulting in a competitive marketplace which is much tougher and decidedly more global than ever before. Furthermore, new technologies and improvements in the functionality and capability of hand-held devices has seen competition from companies who until recently haven't traditionally sold into this market.
Looking forward in 2011 and beyond, telecommunication companies will continue to face increasing demand for their products and services, but with greater consumer pressure to reduce prices. At the same time, investors are looking to improve and maximize ROI and balance sheet performance of existing investments and new innovations. With ongoing innovation, coupled with a convergence of technology and content, companies may be forced into a re-assessment of their pricing strategies and how they bundle these together, particularly when it comes to providing some services for 'free'.
HCL Enterprise Application Services Services
We work with our clients on strategy development and the identification of actual business benefits through our unique benefits realization methodology. Through this we help you to identify, agree and deliver both cashable and non-cashable benefits within the organization's operations.
Our key differentiator is our ability to rapidly deliver integrated solutions across multinational operations, to meet the needs of the client whilst providing a flexible platform for future growth in a constantly changing and innovating market place.