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Clinical Trials Management - iCSM

iCSM is an end-to-end SAP-based solution/framework from HCL Enterprise Application Services (EAS) that improves clinical trial supply management processes and over all clinical operations efficiencies- from discovery through manufacturing and service. This solution is necessary to manage the increasingly complex development processes in the Life Sciences sector. Through the implementation of iCSM, organizations realize greater and more rapid returns on their investment during the drug development phase. The application platform, built on SAP Netweaver, includes capabilities for

  • Clinical Data Management/Analytics
  • Site Planning, Submissions, Procurement
  • Quality and Lab Approvals
  • Manufacturing, Labeling, Packaging and Distribution
  • Carbon Accounting and Reporting
  • Marketing
  • Sales Support
  • Service

What are the benefits of iCSM?

iCSM optimizes the complex task of managing clinical trials through the innovative application of SAP technologies. Specifically, iCSM drives performance improvements:
  • Reduces the time and cost of getting a drug through the clinical process
  • Improves the productivity and throughput of clinical operations
  • Improved ability to closely monitor the financial activity between the enterprise and its respective investigators
  • Improve the planning and scheduling process within clinical trials
  • Improve analytical abilities with the clinical data

What are the main components of iCSM

ERP – SAP, the de-facto standard in Pharmaceutical Manufacturing is the core of the solution
CTMS (Clinical Trial Management System used during Clinical Trials has been fully integrated with SAP
  • Siebel eCLINICAL (Leading CTMS product from Oracle)
  • agCLINICAL- NW (The Netweaver CTMS product from Aris Global)
LIMS (Laboratory Information Management System - the core solution in Lab Automation
  • LabVantage- Sapphire LIMS is the global market leader and has been integrated as one of the core products in iCSM
  • QuaLIS- another leading LIMS product in the APJ region forms a part of iCSM

Business Analytics- Business Objects forms the main analytics platform in iCSM and provides the relevant dashboards and reports.

Clinical Trials Management - iCSM

What capabilities does HCL EAS have in Life Sciences? HCL EAS is the world’s largest dedicated SAP services partner. Through providing benefits led business transformation and support, HCL becomes a strategic partner in helping our clients unlock the real value of their IT investments. In addition to serving as a development partner for iCSM, HCL EAS has deep life sciences industry experience both in executing SAP enabled business transformation programs and providing ongoing support and development.

  • Over 110 business transformation consultants and over 1,700 business maintenance and development consultants with in-depth Life Sciences experience
  • Over 25 business transformations delivered in the Life Sciences sector
  • Extensive deployments in R&D departments at leading Life Sciences organizations
  • End-to-End service offerings, including assessment, implementation, development, and support
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