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Key Features

GamEdge provides robust and flexible features designed to optimize your patron relationships and revenues. With intuitive and powerful features that integrate with key Microsoft products and technologies, GamEdge provides you with everything you need to increase patron loyalty, optimize patron focus, and deliver a superior gaming experience.

GamEdge key features 1

Comprehensive Patron View

All personal information, patron preferences, notes from casino personnel, and all Casino, Hotel, and Retail data is available in one unified location in GamEdge.

Loyalty Management

GamEdge provides enhanced loyalty management capabilities including flexible membership management, a robust rule configurator that allows you to set flexible requirements for meeting specific thresholds, and the ability to handle the entire card lifecycle management process. GamEdge supports the management of both points-based and value-based rewards programs. The integration with the casino management system allows real-time redemption and tracking and can handle both cash and non-cash (vouchers, gift certificates, discounts, free play) redemptions.

Games Management

GamEdge includes a comprehensive VIP Host Management module that provides your hosts with consolidated VIP customer data and rich capabilities to automatically send out timely and personalized messages and offers. In addition, all session play attributes are stored in the Games Management module and integrates with slot accounting.

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We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.

Was Kunden sagen

"HCL hat mit wichtigen Siegen zum Erfolg von Microsofts CRM wesentlich beigetragen. Ihre Investitionen in Personal führten zu verbesserten Produktkenntnissen und Qualitätsimplementierungen und haben Kunden von Microsoft bessere Dienstleistungen bereitgestellt."

- Microsoft, zur Verleihung der Microsoft-Auszeichnung "2011 CRM Partner of the Year" an HCL