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FinEdge Solution: Key Benefits to Your Business

Unified 360° Customer View: FinEdge unlocks the data from your core banking systems to give you a complete unified 360° view of your customers, including all contact information, products, risk profiles, profitability, and lifetime value.

Match the Right Customers to the Right Products Based on Eligibility: FinEdge provides robust capabilities to screen customers for product eligibility - providing the best fit based on pre-established criteria. Tight integration with core banking systems allows you to better target customers based on their financial status, risk profile, and other predetermined product eligibility requirements.

Deep Customer Segmentation: Now you can segment and tailor customer offers and campaigns based on a virtually limitless set of criteria such as accounts held, income level, transactions conducted, or anything important to your institution. Cross-sell and up-sell opportunities are enhanced with FinEdge.

Consolidated View of All Accounts: FinEdge gives you one consolidated view of all accounts held by individual customers and households. Now you can obtain nearly real-time details of all account data and activity for deposits, mortgages, loans, and credit cards in a central location.

Enhanced Customer Service: Whether it is routine requests such as a change of address, or an account dispute that requires follow-up and resolution, FinEdge helps streamline the process and improve customer satisfaction by integrating customer information and workflows. You can even automatically follow up with satisfaction surveys to stay on top of customer attitudes and build loyalty.
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We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.

Was Kunden sagen

"HCL hat mit wichtigen Siegen zum Erfolg von Microsofts CRM wesentlich beigetragen. Ihre Investitionen in Personal führten zu verbesserten Produktkenntnissen und Qualitätsimplementierungen und haben Kunden von Microsoft bessere Dienstleistungen bereitgestellt."

- Microsoft, zur Verleihung der Microsoft-Auszeichnung "2011 CRM Partner of the Year" an HCL