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IT Governance Advisory

Service Overview

As organizations strive to find newer ways of operating in a multi-sourced, remotely managed and cloud based environment, there is an increasing challenge to “Govern and Manage IT” ensuring that IT is aligned with business objectives, provides business valuewhile mitigating associated risks.

IT Governance practice provides consulting services, which involve establishing robust governance practices for managing the strategic, tactical and operational aspects of IT.

HCL ITG Practice Service Landscape

We help organizations in conducting IT Governance Maturity assessment, adesign of IT Operating model and other services based on HCL frameworks, expertise and Industry best practices such as ITIL®, CoBIT®, and eSCM.

IT Governance maturity assessment

  • Assessment based on HCL IT Governance Maturity assessment framework
  • Roadmap design for addressing maturity gaps

Shared Services and IT Operating Model Design

  • Design Target Operating Model for Structural, Process & Tools Standardization
  • Define Service Transition Readiness & Qualification process
  • IT operating model design based on HCL Integrated service management framework

IT Demand Management

  • Establish a formal Demand Management Organization with well-defined structure, processes and workflows
  • Prioritization of strategic, tactical and operational demand, thereby enhancing value to Business

IT Service Management Process Consulting

  • Service Management Process Standardization for IT Cost efficiency and improved accountability
  • Service Center design based on industry best practices and HCL expertise
  • Service Catalog design and implementation strategy

IT Sourcing Management & Multi-Vendor Governance

  • Assess sourcing options for increasing flexibility to meet time-to-market requirements
  • Establishing a centralized contract management office
  • Evaluate opportunities for reducing cost through vendor consolidation
  • Vendor Conformance and Uniformity using aggregation methodologies and approach

IT Performance Management

  • Assessment of IT Metrics and KPIs and alignment to IT objectives and goalsDesign IT measures and dashboards to continually monitor and evaluate how well IT is supporting strategic, customer, and internal business needs
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We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.