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Transformational IT Infrastructure Management

HCL Inks Transformational IT infrastructure management & Data Center Services deal with Xerox

Having pioneered the concept of Remote Infrastructure Management (RIM) with a co-sourcing engagement model, the leading global IT services provider HCL Technologies Ltd. (HCL), has entered into a six-year, multi-regional data center services and Transformational IT Infrastructure management contract with Xerox Corporation. The engagement will further establish the credentials of HCL as the IT Infrastructure Outsourcing behemoth.

The IT Infrastructure Outsourcing contract will span mid-range Data center and Remote Infrastructure Management (RIM) services, business continuity and disaster recovery for Xerox’s information technology management operations. HCL will manage data center hosting and migration, virtualization, consolidation and storage architecture services across North America and Europe. Aside data center services, HCL will provide architecture and consulting services for new technology and system design, adoption and lifecycle improvement.

HCL will use its Business Service Management process to centralize and standardize Xerox’s data centers’ infrastructure. The engagement will also leverage HCL’s unique “zero-business” disruption based transition framework to ensure an accelerated risk-free transition across distributed regional data centers.

The Data Center Services and Transformational IT Infrastructure management engagement with Xerox comes close to the heals of the US$ 350 million contract with the Readers Digest Association which HCL bagged last month.

Data center environments are the heart of business operations and enterprises look to partner with companies that can manage take them to the next level. HCL has demonstrated their leadership position in delivering global, transformational infrastructure services.

Xerox engagement is a testament to HCL’s competencies and capabilities which continue to help its customers in their IT transformation objective by providing innovative IT services scalable to their needs.

HCL has a unique approach to IT Infrastructure Management and Transformation that offers our customers enhanced value in the short-term as well as over the life of the relationship. This engagement is a significant milestone for HCL and further enhances its credibility for managing complex, multi-regional data centers.

HCL is cited as No.1 ‘Specialty Offshore Infrastructure Services Provider’ by NeoIT and ‘Managing Offshore’ magazine. The company currently manages more than 800,000 mission critical devices systems and supports 500,000 business users. HCL has also been ranked as the World No.1 Best Performing IT Infrastructure Services by Global Services 100 Survey 2008.

HCL has been offering the Data Center Services, Transformational IT Infrastructure management services and Remote Infrastructure Management (RIM) Services to its rapidly growing customer base.

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