Testing Center of Excellence
The Situation Today
Quality assurance and quality management have never been so important for IT organizations. These units are being asked to ensure an early return on investment, respond to complex business requirements and time-to-market obligations, and coordinate highly diversified platforms — all while meeting the very highest quality standards. In the face of these pressures, many testing teams have found themselves in need of a culture change.
The need of the hour is to establish a proactive, robust, and scalable testing platform in an organized and structured manner. The growing trend to meet this need is to establish a Testing Center of Excellence (TCoE), which transforms the testing process and empowers the organization to showcase continuous improvements in quality, cost, and time.
How HCL Can Help
HCL’s TCoE is a one-stop shop with proven methodologies, tools, and templates that help clients transform the QA organization and provide testing services to the larger enterprise with predictable cost, efficiency, and effectiveness. It has developed the best-in-industry target operating model, which delivers consistent outcomes throughout the product life cycle.
HCL’s TCoE provides end-to-end quality assurance services, including test consulting, specialized testing, test infrastructure and environment management, knowledge management, test data management, and core testing services.
The image below provides a snapshot of our offerings:
What You Can Expect
- Faster time-to-market and reduced costs from a team of best-in-class testers with best-in-industry testing capabilities
- Flexible resource pooling by enabling enterprises to scale up/scale down the testing team in response to business and IT initiatives
- Improved quality from a mature process-oriented testing approach that ensures a standard methodology and leverages best practices to improve test quality and effectiveness
- Operational excellence through process standardization
- Overall reduction in the cost of quality
- Scalability to adjust to industry trends
- Superior domain knowledge and consistent delivery throughout the organization through reusable test cases
- Improved ROI analysis and decision making
What We’ve Done for Others
HCL has delivered value to numerous clients in a range of industries by helping them transform their QA organizations and provide superior testing services throughout the enterprise. In particular, we have
- reduced costs by more than 15% for a leading multinational publisher and information services company through the establishment of a Testing Center of Excellence
- reduced overall test cycle time by up to 20% for a large global pharmaceutical company by using reusable/reengineered testing components and introducing a risk-based testing framework
- reduced costs by up to 18% for one of the largest banks in the world by establishing a test service center and implementing the pay-per-use model