Business Efficiency Platform Services | HCL Technologies

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Overview

To truly become digital, it is imperative for enterprises to transform and modernize not just the customer-facing applications, but also backend processes and applications. Operational efficiency is a key aspect of achieving digital transformation. HCL brings together its capabilities around traditional and modern integration paradigms, process re-engineering and optimization using Digital Process Automation (DPA)—a combination of Business Process Management (BPM), case management techniques, and Robotic Process Automation (RPA) methodologies.

Solutions

ROAR

Real-time Operational Analytics and Reporting framework (ROAR), addresses the shortfalls of the traditional approaches for storing operational data in a standard RDBMS, and computing KPIs in batch operations for operational dashboards. With the ability to scale up automatically, owing to Hadoop, ROAR is used by leading enterprises to discover business insights from operational data.

RAPID

RAPID framework improves productivity by automatically generating code for defined pattern templates, and enforcing standards and best practices. It helps project teams in accelerating code development, and accelerating the migration efforts by approximately 20% to 30%.

ADePT

The ADePT framework, using BWCE, helps customers identify the advantages of a cloud agnostic microservices platform. Any application that can benefit by moving to a container platform can leverage this solution.

DPA- Uberization of Insurance

HCL’s last mile delivery platform deals with warehouse delivery tracking and order assignation. This platform is persona driven and enables seamless collaboration between customers, warehouse managers, and delivery agents through process automation.

DPA-NextGen Onboarding Solution

Transforming customer experience and operational efficiency through automation and omni-channel integration. Digital Branch CX (customer experience) helps in experience transformation with digital solutions which leads increased customer engagement and revenue growth.

Services

Integration 2.0

Integration 2.0

Enterprise-ready integration platform that provides seamless integration capability with on-premise enterprises and legacy applications. Additional advantages include integration with extended partner or aggregator and reseller, integration with cloud and SaaS applications, and agile and lean delivery service.

Integration Platform as a Service (iPaaS)

Integration Platform as a Service (iPaaS)

Recommended model for design, build, deployment, and support of the integration solution stack. In the model, HCL provides the required product licenses, designs and builds the platform, and supports the stack under a single managed services umbrella.

Digital Process Automation (DPA)

Digital Process Automation (DPA)

BPM and RPA are no longer complete solutions in isolation. HCL offers intelligent BPM with RPA, with added capabilities on omni-channel integration, DevOps, headless BPM, integration with IoT devices, and blockchain.

BotWorks for Enterprise

BotWorks for Enterprise

BotWorks offers a full spectrum of services to support the customers’ end-to-end automation journey. We follow a one-stop-shop approach with a fully loaded automation proposition that provides a host of services—from advice to execution and management, as well as scale-up services.

HCL Global Digital Execution Report

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Solutions Template 2: 
Solution Title: 
ROAR
Solution Description: 

Real-time Operational Analytics and Reporting framework (ROAR), addresses the shortfalls of the traditional approaches for storing operational data in a standard RDBMS, and computing KPIs in batch operations for operational dashboards. With the ability to scale up automatically, owing to Hadoop, ROAR is used by leading enterprises to discover business insights from operational data.

Solution Title: 
RAPID
Solution Description: 

RAPID framework improves productivity by automatically generating code for defined pattern templates, and enforcing standards and best practices. It helps project teams in accelerating code development, and accelerating the migration efforts by approximately 20% to 30%.

Solution Title: 
ADePT
Solution Description: 

The ADePT framework, using BWCE, helps customers identify the advantages of a cloud agnostic microservices platform. Any application that can benefit by moving to a container platform can leverage this solution.

Solution Title: 
DPA- Uberization of Insurance
Solution Description: 

HCL’s last mile delivery platform deals with warehouse delivery tracking and order assignation. This platform is persona driven and enables seamless collaboration between customers, warehouse managers, and delivery agents through process automation.

Solution Title: 
DPA-NextGen Onboarding Solution
Solution Description: 

Transforming customer experience and operational efficiency through automation and omni-channel integration. Digital Branch CX (customer experience) helps in experience transformation with digital solutions which leads increased customer engagement and revenue growth.

Serviceline Inner Whitepaper Header: 
THOUGHT LEADERSHIP
Serviceline Inner Thought Leadership Header: 
INSIGHTS
Solutions section heading: 
Solutions
Services Template 2: 
Services Description: 

Enterprise-ready integration platform that provides seamless integration capability with on-premise enterprises and legacy applications. Additional advantages include integration with extended partner or aggregator and reseller, integration with cloud and SaaS applications, and agile and lean delivery service.

Services Icon: 
Integration 2.0
Services Title: 

Integration 2.0

Services Description: 

Recommended model for design, build, deployment, and support of the integration solution stack. In the model, HCL provides the required product licenses, designs and builds the platform, and supports the stack under a single managed services umbrella.

Services Icon: 
Integration Platform as a Service (iPaaS)
Services Title: 

Integration Platform as a Service (iPaaS)

Services Description: 

BPM and RPA are no longer complete solutions in isolation. HCL offers intelligent BPM with RPA, with added capabilities on omni-channel integration, DevOps, headless BPM, integration with IoT devices, and blockchain.

Services Icon: 
Digital Process Automation (DPA)
Services Title: 

Digital Process Automation (DPA)

Services Description: 

BotWorks offers a full spectrum of services to support the customers’ end-to-end automation journey. We follow a one-stop-shop approach with a fully loaded automation proposition that provides a host of services—from advice to execution and management, as well as scale-up services.

Services Icon: 
BotWorks for Enterprise
Services Title: 

BotWorks for Enterprise

Services section heading: 
Services
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Digital Applications & Platforms