Hi-tech & manufacturing industry
What’s happening around you?
Globally, the Hi Tech & Manufacturing industry is battling several challenges. In this environment, collaboration will be a game-changer, ensuring market success and a competitive edge. Further, as shelf-life for tech products (components or systems, enterprise or consumer products) continues to decrease, most firms are grappling with multiple complexities, in the quest for renewed relevance and vitality.
Intelligent Hi Tech services could offer a unique value proposition, ensuring service excellence and performance maximization.
What’s transforming the landscape?
Briefly, these are the three principal demand areas:
- Innovative Technology Solutions: Customized solutions leveraging cutting edge tech, Robotics, Virtual assistant managed automated helpdesk focused on business outcomes, beyond cost arbitrage.
- Minimized Cost-to-Serve: Revenue recognition via cost avoidance & cost reduction strategies, Right shore operations, consistent process enhancement
- Streamlined Processes: A recalibrated blueprint for complexity reduction, standardization, better cycle times, and best-in-class benchmarking
What defines our approach?
Our technology enabled Hi Tech & Manufacturing services help firms achieve business objectives and implement strategies pivotal for customer satisfaction and sustainable growth. We offer a vast bouquet of service offerings aligned to the specific needs of the Hi Tech & Manufacturing sector, spanning areas such as Manufacturing Operations support, Sourcing & Procurement & Order Management.
Services

Supply-chain planning
We help optimize systems via demand forecasting, inventory management, lead time control, real time safety stock analysis, enabling product innovation.

Manufacturing Operations Support
Our high-end strategic services include: Master Production Scheduling, Material requirement planning, Forecasting, Product Lifecycle Management & inventory Management.

Sourcing & Procurement
Our diverse offerings portfolio covers Spend Analytics, Strategic sourcing, RFX Management, E-Auction, Catalogue Management, Contract Management, Category/Commodity management, Procurement Operations, and Returns Management.

Order Management
Our proprietary Toscana© order Management Platform, RPA solutions & iTrack tools reduce order processing cycle times, revenue leakages, with working capital and cash flow improvements.

Payables Management
Our invoice processing, payment processing, billing, and supplier reconciliation services enable account payable function enhancement and cash flow optimization.

Compliance Management
Our services include supplier compliance, REACH & ROHS compliance, trade compliance, and Harmonized Tariff Scheduling (HTS), for stringent tracking and monitoring.

Data Quality as a service (DQAAS)
HCLTech provides a 360-degree data quality assurance framework, which range from data quality health assessment to master data maintenance across the board.