Cloud Workplace Overview
With globalization, deep shift in ways of working and emerging threat landscape; secure, agile, and dynamic collaboration services, email management services and cloud workplace services are needed more than ever. Enterprises face complications while managing a messaging solution in-house: storage limitations, spams, and high expenses. HCLTech’s messaging and collaboration services help overcome these challenges and are tailored to organization’s specific business objectives.
HCLTech’s suite of Messaging and Collaboration Services includes:
- Profile KaleidoscopeTM, a messaging and collaboration solution which is tailored to user profiles
- Design and migration services, which enable upgrades to the latest platforms covering entire infrastructure lifecycle from assessment, design, and migration to post-migration support
- Cloud evaluation for workloads, to propose the right hybrid solution which fits the commercial and technical requirements and helps enable seamless cloud office
- Email communication management, a digital workplace office 365 offering. This email communication management solution comprises an Information Technology Infrastructure Library (ITIL) based MaaS (Messaging as a service) solution, that provides customers with the complete Microsoft Exchange email environment, hosted locally in the HCLTech data centers. HCLTech’s data centers are SAS 70 complaint and have controls and safeguards in place to host and process data related to the customer base.
In addition to these messaging and collaboration services, HCLTech provides professional services on messaging and collaboration tools, cloud workplace and platforms like IBM Lotus Notes and Microsoft Exchange.
- Email and IM Operations: Includes activities which help monitor and manage the existing email collaboration environment.
- Collaboration Services: Comprises of instant messaging support, implementation, MS SharePoint, and Yammer
- Platform Migration: Includes planning, designing, and migrating the existing environment to the latest version
- Hosted Messaging Solution: HCLTech owns the entire messaging stack from hardware, hosting, operations to maintenance
By partnering with HCLTech for email management services, cloud office services and collaboration tools customers achieve increased productivity, deployment flexibility, increased operational efficiency and cost optimization.