Employee Service Programs
Smart Service Desk - Employees can raise Service Level Agreement (SLA) bound tickets on any internal service provider, and close them only if they are satisfied with the service.
Employees First Governing Council – Function heads hold Town Hall meetings and collectively address employees’ questions and issues.
Talent Transformation – Builds behavior-based competencies in individuals.
Employees First Academy – Effective leaders are initiated and nurtured on three levels - Employees First Lifestyle, Employees First Leadership, and Harvard Emerging Leader Program.
Employee Passion Indicative Count™ - Employees introspect to identify their unique passion drivers, which are then nurtured for greater productivity.
Directions - The CEO and the senior management conduct a face-to-face meeting with all the employees to share the vision and the strategy of the organization.
Facilitating Work Life Continuity: Work life balance is all about creating and maintaining a supportive work environment, which will enable employees to balance professional and personal responsibilities. Facilitating such an environment is critical to our organization’s success and therefore, we have structured policies, processes, and support systems. Our policies include flexi-hours, telecommuting, extended maternity, paternity and adoption leaves. Day care facilities for children are also provided. A unique platform called Genie provides concierge services such as helping employees find homes, make bookings, buy tickets, etc.
Life Coach: We consider employee well-being as an important sustainability parameter. Life Coach is a multi-pronged approach to help employees and their families meet work life challenges. The coaches are sponsored and are reachable 24/7 via either email or telephone. Women ideapreneurs can avail the special counseling facility to balance their work-life commitments.
Positive Work Environment: At every point in the employee lifecycle, we provide programs that build a culture of trust and transparency, and enable their transformational journey. All employees are provided with information on our culture, code of conduct, channels for redressals, health, and safety norms, and other employee benefit programs on a regular basis. The redressal channels are available for all the employees and the cases are dealt with the utmost confidentiality.