An Innovative Approach to Personalized Product Design and Development
In this dynamic business landscape, product success hinges on business viability, technological feasibility and end-user desirability.
At HCLTech, our collaborative approach streamlines design through the four-stage process – discover, define, develop and deliver, offering incremental value across industries. With extensive engineering and user-centered design expertise, our team comprising designers, animators, researchers and ethnographers,prioritizes pragmatic implementation and user interactions in designing bespoke solutions.
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Frequently Asked Questions about HCLTech STRIDE
STRIDE stands for Strategic Research Innovation and Design for Experience. We developed this framework to reflect what we believe great design actually requires—strategic thinking, rigorous research and genuine innovation—all focused on delivering meaningful experiences. It is the foundation of our human-centered product design service.
We use a range of proven research methods, including in-depth interviews, ethnography, fly-on-the-wall observations and focus group discussions. Our ethnographic researchers and design strategists use these techniques to uncover what users genuinely need—not just what they say they want—turning real insights into actionable design strategies.
Our learning solutions design capability applies UX design thinking and principles of human psychology to create training experiences that genuinely engage people. We focus on helping users retain and apply what they learn—because effective adult learning is not just about content delivery, it is about driving real organizational growth.
STRIDE brings together a genuinely multidisciplinary team—designers, animators, researchers and ethnographers all working collaboratively. This mix of skills means we can approach design challenges from multiple angles simultaneously, combining creative vision with deep user research and technical expertise to deliver solutions that work in the real world.
We believe product success comes down to three essentials working in harmony: business viability, technological feasibility and what users actually want. When all three align, products not only function well—they resonate with the people who use them and deliver lasting value for our clients and their end users.
Our design process follows four clear stages: discover, define, develop and deliver. This structured approach helps us create incremental value at every step rather than waiting until the end to validate decisions. Each stage builds on the last, keeping user needs and business goals aligned throughout the entire journey.
Yes, absolutely. Our industrial design solutions bridge the gap between digital and physical experiences. We work closely with end users through multiple prototypes and test cycles to ensure physical products feel as intuitive as they look. It is the same human-centered thinking applied to the tangible world.
We primarily use Maya and 3DS Max to create our animation and visual communication work. By combining these tools with thoughtful lighting and movement techniques, our team produces lifelike visuals that make even the most complex technical processes clear and compelling for training, marketing and product documentation.
STRIDE serves clients across a wide range of industries, including automotive, life sciences, healthcare, manufacturing, telecom, high tech and more. Our human-centered design approach is industry-agnostic by nature, because understanding real user needs, behaviors and contexts is relevant wherever people interact with products and services.
Yes, marketing communication is a core part of what STRIDE offers. We help clients communicate their products and ideas clearly and compellingly, ensuring the story behind a product is as strong as the product itself. It is an often-overlooked part of design that we treat as equally important to usability.

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We bring new ideas and meaningful ideas to life through designs that resonate with all the stakeholders.




