AI and GenAI
Agentic governance: Economic and systemic considerations in the agentic web
As AI agents begin to discover, negotiate and transact with one another, governance must move from system-level safeguards to ecosystem-scale
Not Too Hot, Not Too Cold: The Goldilocks Principle for AI Success in CCaaS
AI-driven conversation insights help enterprises identify friction points, enhance self‑service, and elevate customer experience while ensuring consistent, high‑quality interactions.
Procurement and logistics don't typically fail in the middle of the process. The breakdown occurs right at the beginning
Resilience through AI: How enterprises are redefining adaptability in an age of autonomy
At a GoI approved pre-summit for the India AI Impact Summit, leaders from HCLTech, Intel and Cisco discussed how Agentic AI, edge intelligence and new trust models are reshaping resilience
Why AI applications require a new testing playbook
A modern testing strategy that shifts from code-centric checks to continuous data, model and risk validation to ensure AI systems are reliable, fair and production-ready
Taming Risk with Proactive AI Red Teaming
AI is evolving rapidly, unlocking new opportunities while introducing new risks. As organizations scale AI, proactively identifying weaknesses is critical to ensure safety, reliability and trust.
Excerpts from HCLTech Talks webinar
Insights shared by Subhashini Mohan, Solutions Director, HCLTech
GCC 4.0: Co-Creating India’s Innovation Powerhouse
Join GCC 4.0 Summit on Feb 26 in Hyderabad to explore AI-powered Global Capability Centers driving innovation, deep tech scale and business value.
Episode 1 - How CTOs scale AI and build AI-ready workforces
Vijay Guntur, CTO and Head of Ecosystems, HCLTech, joins David Treat, CTO, Pearson, to examine why many AI initiatives fall short of expected returns.
AI-powered CX: Elevating experience across the EV charging ecosystem
As electrification reshapes transportation, AI-powered customer experience innovation is becoming a strategic differentiator across the EV charging ecosystem
AI-led finance: The hidden accelerator of automotive transformation
As automotive companies invest heavily in electrification and digital mobility, AI-led finance transformation is proving to be a powerful enabler of resilience, recovery and sustained innovation
AI-driven innovation for a global EV charging leader
Driving innovation and AI-powered customer experience for a global EV charging leader
