Technology
The future of contact centers: A strategic experience platform
Contact centers are rapidly evolving from cost-focused call hubs into AI-powered strategic experience platforms
AI-enhanced data center operations with robots that see, understand and act
Kinetic AI.DCOps is a data center automation solution that combines AI-powered robotics with teleoperated, human-in-the-loop assurance to streamline operations
AI is the next node: Semiconductor AI Day
Our inaugural Chip2Intelligence leadership forum brought 20+ semiconductor industry leaders together to explore how AI is transforming chip design, engineering and manufacturing.
Tech company’s data warehouse migration to the cloud results in 50% improvement in on-time data availability
A Fortune 500 intelligent data infrastructure company turned to HCLTech to modernize their on-prem data warehouse to a cloud-based solution.
Scalable accessibility program decreases bugs by 80% for global tech company
Implementation ensures inclusivity and 100% accessibility compliance, enhances product quality and user experience
Independent Quality Assurance’s impact on the customer experience
Discover how GenAI-backed IQA tools empower organizations to deliver superior customer experiences through unbiased evaluations, continuous improvement and AI-driven insights.
Reimagining Enterprise AI: How silicon-to-software collaboration is accelerating innovation
Enterprise AI adoption jumped from 78% to 88% in two years, driven by GenAI, data readiness and business impact. Scaling AI now hinges on ecosystem-first, silicon-to-software collaboration
Fábrica de Migração do Contact Center D365 da HCLTech
A Fábrica de Migração do Contact Center D365 da HCLTech é uma solução desenvolvida para ajudar empresas a fazer a transição de contact centers legados para o Microsoft Dynamics 365 Contact Center.
AI/GenAI in data centers: Trends, use cases and recommendations
AI and GenAI, including small language models, are transforming data centers by enhancing efficiency while addressing complex problems and highlighting strategic recommendations for adoption.
What is Conversational Design?
In today’s rapidly evolving digital landscape, consumers expect more than just functionality from your application. They expect meaningful interactions that efficiently accomplish their goals.
HCLTech’s Blueprint Builder
Modernizing a contact center can feel overwhelming—especially when the starting point isn’t clear.
HPC transformation to AWS improved operational efficiency for global lighting manufacturer
A leading provider of light and sensor solutions enhanced its HPC environment to boost efficiency and cut costs, tackling TCO challenges
